We understand that with evolving technology, the way you use products is also changing, and we’ed like to hear how you think the documentation should also evolve mid-cycle. We’ve moved away from the model where we just write the help and then forget about it.
At Adobe, we have our ear to the ground, and are constantly listening to what you are telling us about our documentation, and we’re using your feedback to improve the documentation.
On every help page is a Rating mechanism that you can use to easily convey your feelings about the content. Moreover the data collected is totally anonymous and you don’t have to be signed-in with your Adobe ID. Additionally, if you want, you can also provide text feedback, to explain your rating or give us a suggestion. And again this is completely anonymous.
For example, in the InDesign What’s New page, you’ve told us that for the CS5.5 content you’d like to see an expanded table of contents for easier navigation, images etc. We’ve added these and still listening for more! Check out the updated page, and let us know what you think.
Provide feedback on any of the pages that you visit. It’ll only take a few seconds and will help us improve.
The feedback mechanism is available on almost every current help page. So what ever product you’re using, feel free to let us know what you think of the content.