Adobe Creative suite and Mountain Lion (Mac OS X 10.8)


Adobe Creative Suite  applications are expected to work great on Mac OS X 10.8, a.k.a Mountain Lion. The Adobe website reports:

Adobe and Apple have worked closely together to test Adobe® Creative Suite® 5, 5.5 and CS6 editions and individual products for reliability, performance and user experience when installed on Intel® based systems running Mac OS X Mountain Lion (v10.8). Earlier versions of Adobe Photoshop® (CS3 and CS4) software were also tested with Mountain Lion and there are currently no known issues.

As with any new release of an operating system, there may be unexpected issues that arise that were not discovered during testing.

See complete details on the Creative Suite FAQ page.

Gatekeeper

In Mountain Lion, Apple has included a feature called Gatekeeper, that makes it safer to download and install application from the internet. Adobe has added the Gatekeeper signing requirements to the currently shipping applications.

More Help

The product forums are good place to Read about, Start , or Contribute to discussions about any issues that you might be facing.

Direct links to the product forums are here:

If you encounter any issues, please report them to us using the bug reporting form.

 

 

 

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  1. #1 by Karla on August 14, 2012 - 6:59 am

    Have MacOS X Lion, my CS6 indesign was working fine until crashed this afternoon. It tries to open, registering, calling and executing startup services, then goes to window InDesign quite unexpectedly and if I click on Reopen only get the window, won’t go further than that, same thing if I click ignore, report just says adobe has no solutions. I tried reinstalling just InDesign from my Creative Suite Standard CS6. Any idea what to do?

    • #2 by Claudio Gusmao on August 15, 2012 - 12:17 am

      Same problem here! I installed Creative Cloud Indesign CS6 and I can’t see the panels after that when I tried open Preferences menu Indesign Crashes. I looking for solution… I’m very disappointed. (Creative Cloud CS6 and Mountain Lion 10.8) Thank you

    • #3 by Claudio Gusmao on August 16, 2012 - 3:22 am

      I’ve been uninstall Indesign CS6 installed through Cloud and downloaded the trial version at adobe website. Validate with Cloud user and Voilá…works well now!

  2. #4 by Lex on August 15, 2012 - 4:00 pm

    Me having the same problem, after installing mountain lion, my photoshop cursor frequently disappearing.

  3. #5 by Peter on August 15, 2012 - 7:09 pm

    I only use Photoshop 5.1 and Bridge and both ran OK after upgrading to Mountain Lion on the 4th August – until two days ago when Bridge started crashing more and more until it became unusable. I tried all sorts of things, to no avail until I read and tried the ‘Unchecking Java’ solution above. Bridge seems to be working ok now, I’m not sure if anything else has fallen over because of this though!

  4. #6 by Vicki on August 16, 2012 - 8:03 am

    Well at least I know I’m not alone. Every time I open Bridge it crashes and the cursor keeps disappearing in Photoshop CS5.
    Very frustrating! I am sure wishing I’d held off on the upgrade too. Haven’t tried re-installing yet.

  5. #7 by Peter on August 16, 2012 - 7:25 pm

    Update to my post #34: Bridge has started misbehaving again and I am getting seriously annoyed about it. The Jave solution seems to work for a while again provided I use Clean My Mac and then reboot the machine.

  6. #8 by Margie on August 18, 2012 - 3:08 am

    AI CS5.1 operated normally for a couple of days after installing Mountain Lion, but now it hangs at “updating font menus”. I’ve tried reinstalling, I’ve tried getting help from a humanbot at Adobe (chat) who just told me to call their support line (which costs money, of course). I can find NO HELP whatsoever on the site. I tried updating Java, I tried unchecking Java 32 and 64 bit in preferences to no avail. Anybody? Anybody???

  7. #9 by JJ Pro Photo on August 25, 2012 - 8:29 pm

    Andrea :

    Dennis :
    After installing Mountain Lion I been having a problem whereby my cursor disappears. Often if I switch to the Finder the cursor will reappear. It’s not just annoying; it’s severely impacting my productivity.

    Same problem…

  8. #10 by Nick on August 27, 2012 - 1:12 am

    Help! Contribute CS3 worked perfectly under Lion, but it does not even open under 10.8, Mountain Lion. The error I receive is: “No Document Types have been found. The application will exit now.” And, then the application quits.

    I also have Dreamweaver CS6, PhotoShop CS3, Flash CS3 Pro, Illustrator CS3, and Acrobat 8 Pro. They are all working fine. I am running 10.8.1 on an iMac 27″ Quad core i7.

  9. #11 by Diana on September 1, 2012 - 8:36 pm

    I am using CS3 and Mountain Lion. It works well for me with CS3 except it won’t run Cut Master for my Craft Robo cutter. Any suggestions on how to fix it? I tried going in Java and turning of 32 and 64 bit as mentioned by an earlier post but that did not solve the problem.

  10. #12 by Diana on September 1, 2012 - 11:33 pm

    I tried again by rebooting my computer, went to files found Cutting master 2 1.82 and received this message

    you can’t open the application “cutting master 2 1.82″ because Power PC applications are no longer supported.

    Any ideas? Help please.

  11. #13 by 7 on September 3, 2012 - 4:47 am

    none of my CS4 suit would work and now Photoshop won’t work. I had to uninstall it all but now when I reinstall it, nothing work. It pops up but I get nothing. No loading screen, no preferences just Photoshop. Tried the java stuff and restarting but it’s not working and I can’t afford to upgrade to CS5.

  12. #14 by Sara on September 3, 2012 - 7:01 pm

    Updated from Lion to Mountain Lion. Working in Indesign CS5. When I print the layout shifts about 5 mm. What can I do?

  13. #15 by Diana on September 5, 2012 - 4:43 am

    I am glad to say my problem was solved today. I went to the Graphtec site and they had already created a new version of Cutting Master that works with Mountain Lion.
    I had to uninstall the old version by dragging it to the trash.
    Installed 2 1.88 and had to uninstall it and reinstall and my problem is resolved.

  14. #16 by mikael on September 6, 2012 - 5:52 pm

    Hi, I just bought a new macbook with mountain lion and migrating my stuff from my old macbook. the installation process of Adobe Contribute CS4 seems to run without any error windows, but when I click to open the program it says “No document types have been found. The application will now close”. The other programs in CS4 seems to work. Anyone know what the problem is??

    • #17 by Graham Corbould on September 6, 2012 - 6:29 pm

      I have the same issue. I have upgraded imac to 10.8.1 and since then I get the same error message.
      Can anybody suggest a fix/upgrade?

  15. #18 by Rob on September 7, 2012 - 11:38 pm

    Dreamweaver CS3 is the only thing that isn’t working for me. It won’t open at all. Unfortunately I didn’t have the luxury of waiting for a break in work because my previous Mac was just about to die and I need it for work, so I went out and bought a brand new iMac with Mountain Lion 10.8.1 and all Java updates. Unchecking Java SE 6 in Preferences didn’t help. Unfortunately I need Dreamweaver for a deadline tomorrow. Will have to go back to using old computer that is quickly grinding to a halt. Hopefully it lasts. Any help would be greatly appreciated. And thanks in advance.

  16. #19 by filks1 on September 8, 2012 - 9:46 pm

    I am running Mountain Lion with CS4. Everything works fine except when I come to print the Epson R2400 makes a rumble but then fails to print a sausage. Other applications print fine but I need photoshop to print. wasting a beautiful day here. Any ideas anyone?… Would be much appreciated.

    • #20 by Rick on November 9, 2012 - 6:57 am

      I’m having the same problem when I try to print on my Epson 3880. After installing Mountain Lion, Photoshop CS4 works fine except when I want to print. I called Adobe and they said that they no longer support CS4. I purchased Lightroom 4 and can print from that program, but not Photoshop. Any ideas out there on possible solution(s)?

  17. #21 by filks1 on September 8, 2012 - 9:48 pm

    Oh yes, and I’ve switched off the Java 32 64 bit prefs and still nothing works :(

  18. #22 by Jude on September 8, 2012 - 10:31 pm

    Have the same problem as #50 Rob. CS3 Dreamweaver won’t open. Unchecking Java 32 & 64 didn’t help. Suggestions?

  19. #23 by Afjal Khan on September 9, 2012 - 12:10 pm

    Hi
    i am using Mountain Lion (Mac OS X 10.8.1) and adobe Creative suite CS5
    all software is running fine but in adobe acrobat i can not make postscript file when i am going to make postscript file from save as option and click on setting it’s crash
    is there any one know the solution please help me
    Thanks

  20. #24 by Nikoby on September 12, 2012 - 8:17 pm

    I had the issue with the cursor disappearing in Photoshop. I use the CS5 version and I upgraded to mountain lion. My cursor would disappear when using my wacom intuos 3 drawing tablet. Really frustrating! I went to wacom’s site and downloaded the latest driver for my tablet, and now everything is working fine thus far. Hope this helps those who had the same problem.

    • #25 by dymar on November 4, 2013 - 3:55 pm

      which driver did you use I just upgraded to maverick and I have an intuos 3

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