Adobe Creative suite and Mountain Lion (Mac OS X 10.8)


Adobe Creative Suite  applications are expected to work great on Mac OS X 10.8, a.k.a Mountain Lion. The Adobe website reports:

Adobe and Apple have worked closely together to test Adobe® Creative Suite® 5, 5.5 and CS6 editions and individual products for reliability, performance and user experience when installed on Intel® based systems running Mac OS X Mountain Lion (v10.8). Earlier versions of Adobe Photoshop® (CS3 and CS4) software were also tested with Mountain Lion and there are currently no known issues.

As with any new release of an operating system, there may be unexpected issues that arise that were not discovered during testing.

See complete details on the Creative Suite FAQ page.

Gatekeeper

In Mountain Lion, Apple has included a feature called Gatekeeper, that makes it safer to download and install application from the internet. Adobe has added the Gatekeeper signing requirements to the currently shipping applications.

More Help

The product forums are good place to Read about, Start , or Contribute to discussions about any issues that you might be facing.

Direct links to the product forums are here:

If you encounter any issues, please report them to us using the bug reporting form.

 

 

 

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  1. #1 by Dodge on September 13, 2012 - 12:11 am

    Mountain lion is cr@p! Apple dont care that adobe products are affected and both keep passing the buck and are not solving the problems. Wifi no longer works and photoshop cursor has disappeared. This is the very last time i EVER purchase software, between them they have destroyed my business productivity and cost me money!

    Sick and tired of people passing the buck, i dont want excuses i just need software that actually does what i paid for it to do on a state of the art machine that was rammed to the hilt which is now a piece of useless garbage! GET YOUR ACT TOGETHER!!!

    • #2 by Talos on September 27, 2012 - 2:04 am

      CS5 ran fine under Lion, upgraded to CS6, cursor now disappear on me from time to time under Lion.

  2. #3 by Laura on September 13, 2012 - 1:30 am

    I have CS3 and after upgrading my macbook pro to mountain lion i have found various issues occurring frequently.

    In InDesign, I am no longer able to print straight from the program. I have to export my document and print it from preview or acrobat.

    Both my InDesign & Photoshop programs have been really touchy and quite often crash while I’m working or just freeze up.

    Anyone have solutions or similar issues? I may just have to try re-installing…ugh

  3. #4 by Julia on September 14, 2012 - 10:02 pm

    I have just upgraded to Mountain Lion and find that every time I try to print a photoshop document it crashes. Any Suggestions??

  4. #5 by J on September 15, 2012 - 8:27 pm

    i have the creative suite 4 and am trying to install it on the mac book pro (it is already installed on my old mac with the same serial) I keep getting the error.. “installation of the following components has failed..{lists programs}. I deleted all the trials i currently had but it still does this anyone know why? is it because I tried to use the same serial, which doesnt make sense because it let me enter and start the installation.

  5. #6 by Willem on September 25, 2012 - 5:42 pm

    I’ve just installed CS6 on to a mac running 10.8.6. Got enough RAM etc…Photoshop and Bridge up and running.
    InDesign and Illustrator and not even showing their into boxes. In the ‘Force Quit boxes it comes up saying ‘not responding’. Why is this. I’ve got a deadline and, well you can imagine…
    I was happy on CS3. I was forced to make this move. Not best pleased.

  6. #7 by Talos on September 27, 2012 - 2:00 am

    Running Photoshop CS6 under Lion, cursor keep disappearing, had to click on the desktop to get it back. And this also happen across multiple machines at our office.

    Was fine in CS5 under Lion.

  7. #8 by Anne on October 1, 2012 - 5:03 am

    Can anybody suggest anything that will allow me to get InDesign working on my June release MacBook Pro (not retina) with 10.8.2? Photoshop works & I haven’t tried the other apps but InDesign just crashes during plug-in loading – every time!

    Although I have Apple support, they say it’s not their job but Adobe’s. Is there any way (other than paying up to $249!!!!) to even bring this to their attention?!! I am a public school art teacher & cannot afford that kind of money. Help please! (do I sound desperate? For some reason this is very emotional for me)

  8. #9 by Vera Nikiforov on October 17, 2012 - 1:46 am

    I have read most of what has been written up till now. Even so I am considering upgrading my mid 2007 iMac from Snow Leopard to Mountain Lion. I will also purchase more RAM to help the computer run smoothly. I currently have cs4 on the computer. As an artist who paints in oil and/or acrylic on canvas I really only use Photoshop to manipulate size of the photos of my artwork in order to apply for exhibitions, commissions and competitions….hardly worth purchasing a cs6 in order to have compatibility with Mountain Lion. Will my Photoshop cs4 open? Will I be able to do this minimum amount of work? If I have to purchase something what would be the most current and most compatible version of Photoshop?
    Thank you for your help.

    • #10 by Dean on November 2, 2012 - 10:02 am

      Don’t do it #71. I didn’t read anything bad about Mountain Lion until I tried to print CS3 documents. I have no problem working on them, they just crash when I try to print them. I spent over an hour on the phone trying to get an answer from Adobe. Their answer: Mountain Lion doesn’t support CS3. Apparently it doesn’t support CS 4, 5, 5.5, or 6 either.

  9. #11 by Graham Barnes on October 19, 2012 - 4:07 pm

    I’m still have problems with CURSOR DISAPEARING IN MOUNTAIN LION. Has anyone any suggestions? Is anyone working on this?

    • #12 by hunk on November 6, 2012 - 5:39 pm

      I’ve had this for more than a year now. If it disappears I press command-TAB yo get it back.

  10. #13 by Colin on October 31, 2012 - 9:04 pm

    I have just purchased Apple Mountain Lion and made enquiries at an Apple shop about Adobe CS3 and was assured that it would work the same as in Snow Leopard – fat chance – should not have upgraded. After trawling the net I find others are stuffed the same as me. I’m going to regress to Snow Leopard at the earliest opportunity. I’ve always been an Apple fan but at the moment I feel completely let down.

    • #14 by Mike on November 8, 2012 - 9:12 pm

      Colin: Is anyone at either Apple or Adobe working on a patch? I am stuck with CS4 operating under Snow Leopard and scared to upgrade the OS.

  11. #15 by Michael Renfrow on October 31, 2012 - 9:28 pm

    I have problems with the cursor being displayed twice to three times what it should be. This all happened after upgrading to mountain lion. But not right away. So does anyone know what the hell is going on. It stops a lot of my design work right in its tracks. I would take CS6 off and upload it again but of course now after every upgrades starting with the first CS I no longer have a disc to start the process over. I also keep CS5 on the computer because some of it’s functions are easier to use than the new upgrade. But the cursors face the same problem as in CS6. So who is to blame?? Mac or Adobe.

  12. #16 by lynn on November 7, 2012 - 3:19 am

    I am at the apple store waiting for them to wipe my drive with mountain lion and go back to snow leopard because none of my cs 5.5 apps would work and adobe was zero help with the problem. I had a deadline too….missed it.

  13. #17 by Mike on November 8, 2012 - 9:06 pm

    I am running Photoshop CS4 under Snow Leprd and would like to upgrade to Mountain Lion, but am scared that I will run into the system incompatibilities described in the blog. Is there any indication that either Adobe or Apple is planning a patch to correct so that older versions of PS will run ok under Mountain Lion?

  14. #18 by Mike on November 8, 2012 - 9:09 pm

    Has anyone experienced similar incompatibilities with Elements 10 and Mountain Lion?

  15. #19 by Jane on November 9, 2012 - 1:03 am

    I just spent $3000 on new Macbook pro (2011), with Mountain Lion and bought PS CS6. Tried to install plug ins from Flaming Pear which I used just fine with PS CS4 on Snow Leopard. I get multiple crashes ad they won’t all install, and I need them vitally. I also have lost my pointer at times. I waited on hold for Adobe for 2.5 hours then gave up. I chatted with an Adobe rep and he disconnected me after telling me I have to uninstall all 3rd party plug ins…period. I feel like I wasted $3000. I also can not get my mail program to work on this computer. They tell me its because verizon is a POP server. So mail is useless. Why can’t they get this together? The plug in manufacturer won’t respond. I feel so depressed. I’m not a computer genius, and I feel like I’m getting nowhere, and I regret upgrading to anything and buying the computer. I had plans for buying other photo editing software and even running boot camp but now I’m thinking why bother? Just cut my losses and change my career.

    • #20 by Vikrant on November 9, 2012 - 1:45 am

      I’m sorry to hear that you’re having some trouble. Photoshop CS6 should work fine. In our tests we didn’t find any issues. Could you just make sure that the software is fully updated. Choose Help, and then click Update. For plugins, you’ll need to make sure that the plugin is compatible with the latest version. Older plugins will probably not work.

      I know I didn’t offer any solutions to your problems, mostly iterated what you already know. Let me ask folks here if they know something that can help you.

  16. #21 by pdxtmc on November 12, 2012 - 11:55 am

    I am running CS3 with Mountain Lion 10.8.2 and cannot print from ID. From what I see here, there is NO solution.

    I was having probs printing from Snow Leopard too, and thought upgrading would help, but it just got worse.

    Still no solution here??

  17. #22 by Trevor on November 15, 2012 - 3:15 am

    I can’t use Photoshop CS5 on my Mac with Mountain Lion. The document window does not appear. The thumbnail for the document appears in the navigator but it is impossible to see or work on the document. I’ve reinstalled Photoshop CS5 but it did nothing. All other CS5 Apps work. I’ve had to resort to using a copy of Photoshop CS3. Does anyone have any suggestions? Thanks.

  18. #23 by Vonnie on November 17, 2012 - 3:51 am

    Hello everyone.

    THIS MIGHT BE A SOLUTION!!!!!!!!!!!!!

    At work today, I had the same Illustrator CS5 issues that others have been having in OS Mountain Lion. It was working just fine for months and then all of a sudden today it wouldn’t even open at all and crashed. Our IT guy, the Fabulous Louie, worked on trying to solve the problem all morning and finally DID FIND A SOLUTION THAT WORKED!!!! So I want to pass this info onto everyone else in the hopes that it works for you too. :)

    Louie deleted an Illustrator preference that was holding some kinda data that just wasn’t communicating properly with the operating system, Mountain Lion. Let me give you the path to find this folder so you too can, hopefully, try to fix your problem as well. Here is the path:

    Macintosh HD > Users > {your named folder} > Library > Preferences > Adobe Illustrator CS5 Settings > en_US > Adobe Illustrator Prefs

    Place the “Adobe Illustrator Prefs” into the trash. Now try to start Illustrator; it should open right up for you!!! The size of the “Adobe Illustrator Prefs” should be small in size; mine was over 2gb and Louie said that it was so large because it was probably holding some kinda data that was not allowing the app to open. Now the size of mine is much smaller and Illustrator works just fine!

    I hope this helps and if it does, please post your outcome here so others too can know this worked for you and can fix their problem too.
    sincerely,
    Vonnie :)

  19. #24 by JohnG on November 18, 2012 - 12:22 am

    Hi to all my MAC friends. I have been working on the MAC and loving it since 1989. I am a professional art director, designer and photographer (just so you all know). Currently I am working on a 2011 MacBook Pro with Snow Leopard 10.6.8 along with a brand new iPad and older iPhone 3G. (only those 2 in iCloud). At this time I make my living working in CS5 and like most of you cannot afford a single minute of downtime or problems. It has happened in the past and can be beyond frustrating and all the other words we can think of when something is not working. I really feel for you. I have aways upgraded my system and continue to go to One-To-One sessions weekly as I know that I do not know everything and am always excited to learn anything new about my MAC. Currently I am upgrading my own Website which was a Flash site and is not viewable on a lot of hand held devices. However I do not have the time nor am I the least bit interested in learning how to write Code. So I have been trying to use iWeb which I find very MAC user-friendly (to a point). I have been trying to find a plug-in for a more creative “slider” that will allow me to have a more professional display of my portfolio than just the iWeb slide show. After my MAC class yesterday one of the great “young guns” (who are all so knowledgeable) thought I might get better use from a program called “KeyNote”. So I got that and installed it only to find that it will not run on my MBP with 10.6.8. He suggested that I do the upgrade to Mountain Lion last night when I got home. I have not done it yet and after spending the last 2 hours researching Mountain Lion and its pros and cons, I am afraid I just can’t move forward at this time. I know that if you give someone a “soapbox”, especially on-line, you will get nothing but complaints (mostly). But I value all of my “MAC friends” opinions and especially the “Design crew who live in CS5″ out there, as we all seem to understand one another and our needs to have an error-free working environment. If anyone of you has some kind of another suggestion for me I am “all ears” but at this time I cannot afford to have any of the problems you are all chatting about. Thanks so much, John

  20. #25 by Larry Jennings on November 19, 2012 - 3:09 am

    In InDesign 5.5 and Mountain Lion 10.8.2, the pasteboard keeps jumping to the left, sometimes substantially, each time you click inside a text box or image frame. I cannot find anything in either preferences to keep the pasteboard stable. Any suggestions? Thanks!

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