1. #1 by Michael Faunce-Brown on July 18, 2014 - 9:05 pm

    Where can I access my account page please?

    • #2 by joanne tanenbaum on February 27, 2016 - 10:05 am

      What did I sign up for in Adobe? I know I signed up for Adobe Reader and Adobe Export PDF. There is another one – what is it? I’m charged $14 a month for it,

  2. #3 by Michael Faunce-Brown on July 18, 2014 - 9:22 pm

    Surely I can correct my address while I wait?

  3. #4 by jgolan on March 8, 2015 - 12:22 am

    sn my lightroom

  4. #5 by Frank Castaneda on May 11, 2015 - 9:58 am



  5. #6 by Marion E James on December 4, 2015 - 1:58 am

    I am paying $9.99 every month to Adobe for Lightroom and Photoshop. I have those programs on a PC. I just bought an Apple laptop and want them also on it. But, I am in Argentina and tomorrow we leave on a photo tour in Antarctica. Is there any way I can load them on the laptop and I don’t remember my account number or password?

  6. #7 by Joan Riddle on December 11, 2015 - 1:11 am

    I want to cancel my subscription to AdobeID. I can not even get signed in and not way to get answers. I can not access my account page. this run around is for the birds.

  7. #8 by Joan Riddle on December 11, 2015 - 1:12 am

    I can not access my account page. the run around is for the birds.

  8. #9 by Gasper LaRosa on January 3, 2016 - 2:52 am

    My old password is rejected. Need a new password. Can’t download latest update.

    • #10 by Vikrant on January 4, 2016 - 8:14 am

      Please use the “Forgot Password” link to reset your password. This link is located under the password field on the Sign In page.

  9. #11 by joanne tanenbaum on February 27, 2016 - 10:07 am

    I can’t edit my manuscript . It’s on Word. Can’t put in additional comments or anything. What can I do?

  10. #12 by Santiago Grijalva on March 20, 2016 - 3:36 am

    I am being charged (3 times) for a new account and I can’t access it to begin working on the Adobe Premiere Pro. Please help me access Adobe!!!!!!

  11. #13 by Claire Doyle on May 23, 2016 - 2:31 am

    I have new Mastercard number. I have updated my account page, but Adobe will not accept the update. What do I do now.

  12. #14 by dude on June 25, 2016 - 11:39 am

    I’m done! Adobe! I’m DONE. GRAPHIC DESIGNER I used to be. Maybe I’ll become a carpenter. I’m sick of yall’s shit.

  13. #15 by Henri Chapdelaine on July 30, 2016 - 3:01 am

    I need to get into my account to delete one copy of my photoshop 13

  14. #16 by A J Warren on July 31, 2016 - 5:07 pm

    How do I re-download from my product list after a crash?

  15. #17 by Patrick J O'Brien on September 1, 2016 - 9:03 am

    I am not sure if I’ve done everything to renew my membership with Adobe. Please advise.
    And I am not sure how to make payments since I can’t recall making payments before.
    And any other help you can give to this 84 year old retiree who doesn’t know much about computer software.
    Patrick J O’Brien patob313@att.net

  16. #18 by Patrick J O'Brien on September 1, 2016 - 9:10 am

    Hello, I’ve been waiting, will someone respond to my questions above?

  17. #19 by Patrick J O'Brien on September 1, 2016 - 9:14 am

    I think I’ve waited long enough so could you send me an e-mail when you’re ready to answer: have I done everything correctly? how do I make payments? and is there anything else I should be doing.
    Patrick J O’Brien

  18. #21 by Sharon Gilmore on September 8, 2016 - 3:41 am

    I purchased Adobe Acrobat XI Standard on April 17, 2014. I have the serial number. I’m reloading programs on my computer following a crash, and need to know how to find it and download it again.

  19. #23 by Gladys Turner Scheytt on October 2, 2016 - 4:01 am

    Ii need to know how to access my account. I need to work on my laptop to photoshop some pictures but i am not able to do so. The site ask me to download and paid again. I already paid for the entire year so i am sure what is going on. please help my desktop is not working anymore

  20. #24 by Cherly Sanford on October 26, 2016 - 4:28 am

    I have the Pro DC and I need help a.s.a.p. How do I add someone and give permission to edit?

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