Creative Cloud and Mac OS X Yosemite (10.10)


totem-creative-cloud-80x80Apple announced the general availability of Mac OS X Yosemite today. The natural question to ask is, should I upgrade or not? Will my existing software work? Will my Creative Cloud apps continue to work?

 

Adobe and Apple have worked closely together to test Adobe Creative Cloud applications for reliability, performance and user experience when installed on Intel based systems running OS X Yosemite (v10.10). The latest versions of all Adobe CC products are compatible. In addition to the current Photoshop CC release (2014.2), the Photoshop team has also tested Photoshop CC (14.2.1) and CS6 (13.0.6; 13.1.2) for compatibility.

Read the complete OS Compatibility and FAQs for Yosemite.

As with any new release of an OS, there may be unexpected issues that arise that were not discovered during testing. If you encounter any issues, please report them using the bug reporting form.

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  1. #1 by Mario on October 27, 2014 - 1:04 am

    After installing Yosemite, the adobe cc desktop client stopped working, it crashes before starting. The programs do work normally.

  2. #2 by creativeonegal on October 31, 2014 - 10:55 pm

    Likewise. Had been working fine, along with all the plug-ins and the Yosemite upgrade. Crashed in the middle of a job, never to return, despite uninstalling plug-ins and CS6 update. The rest of the Suite is in working order as usual.

  3. #3 by Alexandra on November 2, 2014 - 12:51 am

    After upgrading to Yosemite 10.10 Adobe Photoshop CS5.5 will not open. The error message is: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.”

  4. #4 by Patrick Burns on January 11, 2015 - 3:57 am

    The same thing has happened to me as well. I have tried resetting the preference settings both manually and by using the short-cut keys. Neither method has worked.

    • #5 by ahmed waheib on February 5, 2015 - 2:45 pm

      The same thing happened to me and I did everything possible from uninstalling and reinstall Adobe CC. So my advise is not to update to Yosemite at all.

  5. #6 by sitekur on June 26, 2015 - 9:40 pm

    After upgrading to Yosemite 10.10 Adobe Photoshop CS5.5 will not open. The error message is: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.”

  6. #7 by Jen on July 25, 2015 - 8:11 am

    After upgrading to Yosemite 10.10.4 Adobe Illustrator CC 2015 will not launch and/or keeps crashing. I am also having trouble with Photoshop CC 2015. Help I need this for work.

  7. #8 by Pamela Burnha on September 6, 2015 - 10:00 pm

    Same error message after purchasing a new MacBook:
    “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.”

  8. #9 by Kim A on October 21, 2015 - 1:29 am

    After installing Yosemite, the adobe cc desktop client stopped working, it crashes before starting. The programs do work at all. They crash before opening. Indesign, Illustrator and Photoshop – all down. I unistalled and reinstalled with no success. Need to get back to work. Please help.

  9. #10 by antalyatransfer on June 18, 2016 - 6:01 pm

    After upgrading to Yosemite 10.10 Adobe Photoshop CS5.5 will not open. The error message is: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.”What should I do gives this error.

  10. #11 by Terry on August 3, 2016 - 9:01 am

    I just installed Yosemite and also get an error message “An unexpected an unrecoverable problem has occurred. Photoshop will now exit.” I need and use photoshop on an almost daily basis. Why doesn’t Apple let us know they have a problem with certain programs so we can make informed choices before “upgrading!”? I never would have changed my OS if I had known. Anyone know of a fix? Thanks!

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