Creative Cloud Desktop on Mac Update Issue

Earlier today we were notified of an issue with an update to the Creative Cloud Desktop application on Mac that we rolled out earlier in the week.  In a small number of cases, the updater may incorrectly remove some files from the system root directory with user writeable permissions.

We have removed the update from distribution, and are in the process of deploying a new update which addresses the issue. When prompted for the update, Creative Cloud members should install it as normal.

If you have issues with the update, please contact customer support.

Much thanks to Backblaze for helping us identify the issue.

UPDATE: The update is now available, and you should be prompted to install it within the next 24 hours. You can also download and install it directly for Mac and Windows.

Comments are closed.