Author Archive: MadisonM

Download Your Assets Before August 22 When Mixamo Gets Streamlined

Times are a-changin’ at Mixamo. Here is what you need to know:

  • On August 22, 2017 Mixamo is sunsetting features that are not part of the core workflow
  • The core workflow will stay the same
  • Download your assets now! After August 2017, no assets can be stored in “My Assets”

Download Your Mixamo Content

A New Era for Mixamo

It’s been a wild ride since Mixamo joined Adobe in 2015. We’ve helped to build a 3D ecosystem for creatives and we are just getting started! Mixamo continues to be a part of this ecosystem we are building and to update the website with new frameworks and prepare for future integrations, we need to sunset some of the features and tools that will hold back this evolution.

What is staying the same?

  • Select and use characters from Mixamo’s Character Collection
  • Upload 3D characters to get them ready to animate using the Auto-Rigger
  • Apply animations to characters
  • Download as an .fbx or .dae

What is changing?

Until the big day in August, the site will function just like it does right now. The biggest change will be that you will no longer be able to store assets on

On August 22, 2017, the following assets and services will be removed from the Mixamo site.

1. The ability to save and retrieve assets in “My Assets”.

2. The Face Plus facial animation plugin

3. The Decimator polygon reduction tool

4. The ability to download Control-rig scripts

5. Download types for .bvh and .biped that streamline integration with 3rd party applications

6. Mixamo forums will close and all help articles will be moved to Adobe’s HelpX


Here is an FAQ that gets to the details.

I have an existing Mixamo account, what will happen to my assets on

For customers with assets stored on in “My Assets” no changes will take place until August 2017 and customers can access stored assets as normal. After August 2017, customers will no longer be able to search for saved assets stored in “My Assets.” It is recommended that customers download all assets stored on the Mixamo site prior to the site changes in August 2017.

How do I apply a different animation to characters that I already own if the character is no longer stored in “My Assets”?

Store assets locally and upload to get the character rigged as usual. After rigging is complete, select an animation and download.

If I leave the Mixamo site and come back, do I still retain the character that I was last working on?

Yes, if you return to the site logged in with your Adobe ID, you will start the workflow with the last character you were working on in your previous session.

Face Plus and the Decimator and Control-rig scripts are no longer supported or available for download, is there any way that I can still access these features?

No, after August 2017, these services and applications will no longer be available.

After August 2017, I can no longer download assets in the .bvh or .biped file format. Is there an alternative way to download assets to .bvh?

Third party applications are available that can convert .fbx files to .bvh or .biped.

What file types will still be available for download after August 2017?

Files can still be downloaded in the .fbx and .dae file types.

How to Download Your Assets

Until August 22, downloading content from Mixamo will be the same as it ever was. Just make sure you take steps to download all your assets before August 22, 2017.

1. Login to Mixamo with your Adobe ID

2. Navigate to My Assets

3. Select the asset you want to download

4. Click the Queue Download button

5. Select your download preferences and click Queue Download

6. When your asset is ready, you can download it from the Downloads page. Please note that, larger assets may take time to get ready to download.

More Questions and Support

Below is a list of resources to get your questions answered now before the Mixamo site get streamlined, and where you can go in the future.

Mixamo forums – live until August 2017

Adobe Fuse CC (Beta) Support – will contain help articles related to Mixamo workflows with Fuse

Adobe Fuse CC (Beta) forum – community of users who can help with questions around the Fuse and Mixamo integrations.

Thank you for your continued support of Mixamo. We’ll share the future integration plans as soon as we can divulge all the juicy details. Until then, happy animating!

Download Your Mixamo Content


The AdobeCare Tweetstakes: Enter to win a Creative Cloud Subscription!


It’s back! The AdobeCare Tweetstakes is on! We’re giving away three 6 month Creative Cloud subscriptions. Enter to win 8/15-8/19!

How do you enter? It’s easy!*

  1. Retweet one of our posts during the week
  2. Make sure you’re following @AdobeCare
  3. Submit a response to our survey! All responses are due 3pm on 8/19 (PDT).

*NO PUR. NEC. Enter by 08/19/2016. Must be 18+. US residents only. For complete details, eligible countries, and prize descriptions, see our terms.Void where prohibited. Sponsor: Adobe

Update on Adobe Acrobat DC Trial

Adobe provides free trial periods for Acrobat DC in order to allow individuals to download, evaluate and try Acrobat DC before deciding to purchase. In order to ensure that trial lengths align more accurately with how trials are being used, we are making some adjustments to the program.
Beginning August 9, 2016 the length of the trial period for Acrobat DC will be standardized worldwide to 7 days with the exception of the trial in Japan and Germany which will be 14 days.  Individuals currently using the Acrobat DC trial will not be impacted.

Illustrator Office Hours: Dave Cross explores nondestructive CC workflows 5/19 12-3pm PDT


Come join our LIVE Illustrator Office Hours 5/19 from 12-3pm PDT.

Dave will be exploring various ways of moving files between Illustrator and Photoshop – with a particular focus on non-destructive methods – and the creative possibilities this provides.  This includes using basic Photoshop shapes in Illustrator, using Illustrator art in Photoshop with live updates, sharing color schemes, making brushes and more. Along the way Dave will share his favorite time-saving techniques such as customizing Photoshop, the Blend If sliders and much more – and he’ll attempt to answer as many Photoshop questions as he can.

Photoshop techniques on Twitch with Jesús Ramirez

Bring your Photoshop questions! Join Jesús Ramirez LIVE for information-packed live streams on Adobe’s Twitch Channel where he will share some of his best Photoshop techniques for applying awesome effects to your photos!


Topics will include applying the cinematic movie effect, creating the shallow depth of field effect, color matching, photo compilation and more!

Join us on twitch tomorrow 5/12 12pm-3pm PT on

Check out the 4/21 session here.

QuickTime on Windows

Recently the United States Computer Emergency Readiness Team issued Alert (TA16105-A), which recommends Windows users uninstall Apple QuickTime from their computers.

Adobe has worked extensively on removing dependencies on QuickTime in its professional video, audio and digital imaging applications and native decoding of many .mov formats is available today (including uncompressed, DV, IMX, MPEG2, XDCAM, h264, JPEG, DNxHD, DNxHR, AVCI and Cineform). Native export support is also possible for DV and Cineform in .mov wrappers.

Unfortunately, there are some codecs which remain dependent on QuickTime being installed on Windows, most notably Apple ProRes. We know how common this format is in many workflows, and we continue to work hard to improve this situation, but have no estimated timeframe for native decode currently.

Other commonly used QuickTime formats which would be affected by the uninstallation of QuickTime include Animation (import and export), DNxHD/HR (export) as would workflows where growing QuickTime files are being used (although we strongly advise using MXF for this wherever possible).

Adobe’s desire has always been to support everything natively without the need for QuickTime. As a result of the above we intend to increase our efforts to remove these incompatibilities, and provide our customers with a complete native pipeline. We will provide more information on this as we progress.

The AdobeCare Tweetstakes- Enter to win 6 months of Creative Cloud!


It’s here! The AdobeCare Tweetstakes is on! We’re giving away three 6 month Creative Cloud subscriptions. Enter to win 3/21 to 3/25!

How do you enter? It’s easy!

  1. Retweet one of our posts during the week
  2. Make sure you’re following @AdobeCare
  3. Submit a response to our survey! All responses are due 3pm on 3/25 (PT).

NO PUR. NEC. Enter by 03/25/2016. Must be 18+. For complete details, eligible countries, and prize descriptions see AdobeCare Tweetstakes Official Rules Void where prohibited. Sponsor: Adobe

Adobe Mobile Apps Demonstrate That Less Really Is More

Adobe Color CC, Shape CC, Brush CC and Hue CC were milestones in our evolution of capture apps—designed to quickly perform a single task, they were created to enable creativity and then get out of the way.

Starting today, we will no longer update Color CC, Shape CC and Brush CC on iOS or Android. We will also stop development for Adobe Hue CC on iPad and iPhone. Instead we have consolidated the four apps into a single, comprehensive mobile app called Adobe Capture CC.

Adobe Capture CC is available as a free download in iTunes and Google Play and is compatible on iPhone, iPad and Android phones.

Users can now create color themes, custom brushes, vector graphics and unique Looks from a single photo, in a simple workflow and within the same app. And because Capture CC is powered by CreativeSync, creative professionals can sync and save the assets they create to their Creative Cloud Libraries and use them in other Adobe desktop and mobile apps.

We’ve also updated our drawing apps; Adobe Illustrator Draw and Adobe Photoshop Sketch with the same spirit in mind. Both apps incorporate features previously unique to Adobe Illustrator Line—such as support for drawing in two-point perspective, and graph grids for better drawing accuracy—and have also been updated with new features like access to Adobe Stock and new watercolor brushes for Sketch.

Moving forward, all innovation and new features for our drawing apps will be delivered in Draw and Sketch. Users who created and saved artwork in Line can access those assets when they log into Sketch. No further development will be made to Line as it will be removed from the app store for sale following this release.

Creative Cloud members who have already downloaded Adobe Illustrator Line, Color CC, Shape CC, Brush CC and Hue CC will continue to have access to these apps until iOS and Android ship updates. At which time, service may be discontinued. For more information and support, please visit our forums pages for Line, Color, Shape Brush and Hue.

To take advantage of the latest, most innovative features in Adobe’s drawing and capture apps download them from the app stores today.

To learn more about Capture CC and how to download it, visit our product page:

Learn more about Photoshop Sketch:

Learn more about Adobe Illustrator Draw:

We hope you’ll stay tuned for future announcements.

Camera Support for CS6

In order to pursue further innovations in image processing and workflow technology, the next release of Adobe Camera Raw (v 9.1.1) will be the final version available for use with CS6. Customers can utilize the free Adobe DNG Converter utility to receive the very latest camera support for CS6 and older versions of our software going all the way back to Photoshop CS2 and Lightroom 1.0.

Learn more about the Adobe DNG Converter utility.

Download the latest version of the Adobe DNG Converter: Mac | Win

For ongoing innovations in image processing and workflow technology for photographers, become a member and join the Creative Cloud Photography plan or Creative Cloud complete.

Creative Cloud Delivering More Choice for Installations

We’ve had our ear to the ground, and have heard you loud and clear about needing more choices around how you install applications and manage older versions.

Beginning with the next major release of the Creative Cloud desktop apps, it’ll be simpler than ever to update your apps to the latest versions. You will now have a choice when installing applications to have the install update to the latest version, and remove old versions, or to install the latest version, and keep old versions around (which you can uninstall on your own later). Based on your feedback, previous versions will be uninstalled by default, and all preferences and settings will be migrated to the new version.

Of course, you are in control, so if you want to keep the old versions around, or change whether settings are migrated to the new release, you will have the option to do so as part of the install process.

Advanced Options

To install the latest version without uninstalling the previous version:

  1. Within the Update Dialog Box, click the arrow to the right of Advanced Options to expose those settings
  2. Uncheck “Remove old versions”
  3. Click “Update”


It’s that simple. The choice is now yours.

For more information about updating, see Update apps to CC 2015.