Posts tagged "Creative Cloud"

Unable to log in to Adobe Forum: Error – Too many redirects


When trying to sign in to, you may see this error:

First, try these steps:

  • Clear browser cookies
  • Clear everything from cache, history, saved passwords
  • Try different browsers & check

Are you still unable to log in?

Next Steps:

Try resetting your password:

  • Try to reset your Adobe ID password, then try logging in to
  • Once you have logged into, login to

Change your forum name

  • Login at
  • Update your “Name for Adobe Community forums”
  • Save your profile
  • You will now be able to login to                      

Still unable to login? We’re here to help!

Tweet us @AdobeCare

Note : An active Adobe ID is required to participate on

The AdobeCare Tweetstakes: Enter to win a Creative Cloud Subscription!


It’s back! The AdobeCare Tweetstakes is on! We’re giving away three 6 month Creative Cloud subscriptions. Enter to win 8/15-8/19!

How do you enter? It’s easy!*

  1. Retweet one of our posts during the week
  2. Make sure you’re following @AdobeCare
  3. Submit a response to our survey! All responses are due 3pm on 8/19 (PDT).

*NO PUR. NEC. Enter by 08/19/2016. Must be 18+. US residents only. For complete details, eligible countries, and prize descriptions, see our terms.Void where prohibited. Sponsor: Adobe

Update on Creative Cloud Trials

Adobe provides free trial periods for Creative Cloud in order to allow individuals to download, evaluate and try Creative Cloud before deciding to become a Creative Cloud member. In order to ensure that trial lengths align more accurately with how trials are being used, we are making some adjustments to the program.

Beginning May 9th, 2016 the length of the trial period for Creative Cloud will be standardized worldwide to 7 days.

Individuals currently evaluating Creative Cloud via a trial will not be impacted.

You can find more information on Creative Cloud trials, including how to sign up on the Creative Cloud trials page.

#AskAdobeCare: Getting Started with Typekit

Did you know that as a Creative Cloud member, you have full access to the Typekit library of over 4,000 world class fonts? Did you also know that Typekit is now integrated into many Creative Cloud apps? Join the @AdobeCare and @typekit support team for a live Q&A session on Twitter to learn more about Typekit integration with Creative Cloud!

Tweet us your questions with #AskAdobeCare, and our Typekit support team will supply the answers. We’ll answer as many questions as we can during this 60-minute session, but we can’t promise that all questions will be answered. Can’t attend? Not to worry! We’ll post a recap here on our blog 🙂

Friday, July 11
9am-10am PDT (GMT -8)

Here’s how to participate:
1. Sign in to Twitter.
2. Tweet to @AdobeCare with your question + #AskAdobeCare.
You can tweet your question any time before or during the event.
3. Follow @AdobeCare and track #AskAdobeCare to view questions from other customers.


About Our Hosts

Benjamin Welch

Ben Welch - Typekit

Benjamin Welch, Ben, is the Head of Customer Experience at Typekit. He left life as a freelance web/graphic designer to join Typekit in Jan, 2011 and has been working to make life easier for Typekit users ever since.




Liz Galle

Liz Galle - TypekitLiz Galle is the other half of the Typekit Support team. She’s been with Adobe Typekit for two years, and has been working in software support & documentation since 2000. When she’s not helping the community get the most out of Typekit, she curates posts on and tries to get better at Keynote.


#AskAdobeCare: Creative Cloud with Dave Baxter Recap

Thanks everyone for tuning in to #AskAdobeCare: Getting Started with Creative Cloud this morning with Dave Baxter, our Support Product Manager for Creative Cloud. Just in case you missed the session, we have storify-ed the conversation right here for you to catch up. Simply scroll down 🙂 Be sure to follow @AdobeCare for future twitterviews! If there’s a particular product or topic you’d like us to cover, please let us know by leaving a comment below! We’ll try to make it happen 🙂

A note from Dave:

I just wanted to send a quick thank you to all those who participated in today’s Twitterview session. Thank you for your questions and feedback. It was fun to do something a little different from my daily tasks.

For those who have missed the session, here are some useful Creative Cloud related resources. Definitely check them out!

For the latest updates on Creative Cloud, please follow us on Facebook and Twitter.

Looking forward to see you on Twittertopia again soon!


June 11th Lunchtime Studios: Getting Started with Responsive Web Design

Missed the session? Check out the recording here.

Helpful link from the session:


Join us for our second Lunchtime Studios session where Terry Ryan will teach you the basics of Responsive Web Design and introduce you to Edge Reflow. Getting websites to work on mobile devices continues to be a challenge and one method of tackling this problem is Responsive Web Design (creating a site that changes the way it appears across many screen sizes). With Edge Reflow, designing responsive sites is much less painful.

What: Getting Started with Responsive Web Design and Edge Reflow

Where: Streamed live from Adobe’s San Jose office- view the live session online here: (enter as guest to join).

When: Wednesday June 11th, 12PM-1PM PT

Who: Terry Ryan

Terry Ryan is a Developer Evangelist for Adobe and helps people using Adobe technologies to be successful. He has a passion for web and mobile technologies including expertise in HTML, JavaScript and CSS. Previous to his employment at Adobe, he spent a decade working in various technical roles at the Wharton School at the University of Pennsylvania. Terry is also the author of Driving Technical Change, about convincing reluctant co-workers to adopt new tools and ideas. – @tpryan

Upcoming Events in the Series (more info to come!): July 15 – Customizing Type in Illustrator