by Terry Hemphill


November 3, 2015

Pausing Creative Cloud Charts (Preview)

Creative Cloud Charts (Preview) was introduced in the June 2015 release of Illustrator CC as a technology preview to gather real-world feedback from customers on the new service. Based on customer feedback, the Illustrator team has decided to pause Charts and revisit the design of the feature.

The Charts preview won’t be part of Illustrator CC with the November 2015 release. After November 30, 2015, when an Illustrator document containing a chart is opened, the chart will be converted to standard Illustrator vector graphics. Customers who have chart data they would like to save have until January 15, 2016 to visit the Creative Cloud Charts service and copy the chart data to a spreadsheet that can be saved.

Please refer to the Creative Cloud Charts FAQ below for more information.

Creative Cloud Charts / Common Questions

Why is Creative Cloud Charts no longer available?
Creative Cloud Charts was released as a Technology Preview with the June release of Illustrator CC 2015 to gather broad customer feedback. Based on the customer input received, the Illustrator team has decided to pause Charts and revisit the design of the feature.

When is the last day that Creative Cloud Charts will be available?
The Charts tool will no longer be available in Illustrator with the November 30, 2015 release. The Creative Cloud Charts service will be available until January 15, 2016 in order for people to access and save chart data.

For customers using the June 16 release of Illustrator CC 2015, what happens when they create a new chart using the CC Charts tool?
A chart can be started in Illustrator CC, and the default placeholder graphics can be customized with Illustrator artwork. However, the default data cannot be edited nor the chart options updated in the browser interface in Creative Cloud.

Will the Edit tab be available for previously created Charts in Creative Cloud Assets/ Libraries web view?
No. There is no option to edit existing Charts in a browser via Creative Cloud Assets/Libraries.

What happens to existing Charts in my Illustrator documents, or in other Creative Cloud apps that have accessed Charts via Creative Cloud Libraries?
Existing charts are expanded to normal Illustrator vector objects. These expanded Charts cannot be edited to change or update data or other Chart properties, such as charting axes, labels, etc.

What happens to the data used for creating Charts?
Prior to November 30, 2015 you can access the Chart data by selecting the Chart in your Illustrator document, and clicking on the Edit in Creative Cloud button. Once in the Creative Cloud Charts service in the browser, go to the Data tab. You can copy the data from here to a spreadsheet which you can save to your desktop.

After November 30, 2015 you can go to, log in to your Creative Cloud account. Select Libraries from the menu on the left, and then select Charts. From here you can navigate to the charts that you’ve created using Creative Cloud Charts.

What happens to the Charts saved in my Creative Cloud Libraries?
Charts created since the July 21, 2015 update to Illustrator CC 2015 and saved in CC Libraries can still be accessed as standard Illustrator vector graphics. Charts created with the June 16 release of Illustrator CC will be saved as raster graphics (PNG files).

Are existing Charts visible in the browser view of Creative Cloud Libraries?
Charts are visible as normal vector objects.

Is the CC Charts Tool available in November 2015 release of Illustrator CC?
No. The CC Charts Tool is not available in the November 2015 release of Illustrator CC.

What’s the difference between a Technology Preview and a beta?
Technology Previews are services and features in Creative Cloud that we’re releasing publicly before they’re complete. Not to be confused with “betas” (features or new products that are complete but not fully tested), Technology Previews are intentionally “unfinished.” In other words, the features are fully tested and supported, but we’re still perfecting their capabilities; “previewing” the technology gives Creative Cloud members the opportunity to trial the functionality and give feedback to the product teams—who use the information to further shape the development of the features.

Does this mean that Adobe may end other Technology Previews?
Technology Previews are intentionally “unfinished” because we’re still perfecting their capabilities and looking for feedback from Creative Cloud members. The feedback from members will be used to inform future development of these technologies, and in some cases that may mean that we need to go back to the drawing board.


  • By Mrs G - 3:28 AM on November 4, 2015  

    Please don’t stop developing the charts tool! The existing ones in Illustrator are archaic and it is such a pain to create anything appealing with it. I had high hopes for the new cc charts tool, I was hoping that finally creating infographics would become easier!

  • By Anubhav Rohatgi - 4:17 AM on November 5, 2015  

    Mrs G.

    We were asking users to go to a website to add data for their chart. Users told us that they are not ready for this “Web only” workflow at this time. So, we have decided to re-think our approach and do charts right. Additionally, we want the team to focus on fixing existing issues instead of spreading themselves too thin over many efforts. We only putting charts on pause until we address some of the more pressing issues in the product.

    Anubhav Rohatgi
    Group Product Manager, Design

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