Oct 18, 2016 /

2016 Survey of Marketing and Communications in Canadian Government

Earlier this year, 300 marketing managers of Canada’s public sector were invited to complete an anonymous survey on their overall experiences and expectations as marketing and communications professionals in government.

Oct 7, 2016 /

5 Myths of Managed Services

Heightened cybersecurity risks and growing complexities in technology have led to increased use of managed services providers (MSPs).

Sep 29, 2016 /

Delivering an Optimized Case Management Experience for Citizens and Internal Customers

Government websites receive thousands of visitors a day in search of information that can help citizens’ daily lives. Since 1998, the number of visits to Canada’s Government Statistics site has increased every year, with more than 115 million page views in 2013.

Sep 22, 2016 /

Mobile First Government: What Agencies Need to Adapt in 2016

Mobile access is quickly becoming the primary way over 93 million U.S. citizens get online. Three in five Americans use smartphones to access the internet, and one in three of them has no other way of getting online.

Sep 12, 2016 /

Updated OMB Circular A-130 Recognizes Evolution of Technology in Government

While Circular A-130 may sound like a robot from Star Wars, the reality is that it has a significant impact on the way the federal government manages, protects and shares information.

Aug 29, 2016 /

Creating better forms faster: New tools for Experience Manager Forms align with U.S. Government Web Design Standards

In a perfect world, online government services are simple and easy for citizens to access and apply for from their smartphones and laptops. Yet getting enrollment forms to market quickly while ensuring they are clear and consistent across multiple channels seem like conflicting goals.