Adobe Public Sector Blog

Happy citizens vs. happy customers

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Adobe Government Assembly 2010: Better Citizen Engagement

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Using Mobility and Correspondence Tools to Improve Case Worker Efficiency

Earlier this week at the Adobe MAX conference, the new Adobe LiveCycle Suite ES2.5 was announced. There are a number of new aspects to the release but I want to focus on a two pieces that government agencies might find particularly useful–mobility and correspondence. This new release makes it much easier for government agencies to manage citizen correspondence and to empower mobile staff such as case workers or inspectors.

Mind the gap: self-service vs. assisted-service

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Turning modernization upside down

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Interviews with Open Government Innovators

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