Today, the consumerization of government era is in full swing. With more people getting content and information on their mobile devices and more consumer services moving to the cloud, there is a clear demand on government to make its services available via the cloud and on mobile platforms.
A report published on Monday by The Congressional Cloud Computing Caucus Advisory Group found that nearly half of government IT leaders and key technology decision-makers are still “uncomfortable” turning over IT to the cloud.
Enterprises, Businesses and Government agencies are starting to transform their document-based processes around these principles as the demand for design-driven, customer-centric experiences is at an all-time high. Their progress, however, is seemingly not keeping pace with demand.
As politicians prepare for the 2016 elections, leveraging mobile devices and social media will be central to how candidates build support and spread their message. However, even the most technologically-savvy candidates have not been campaigning for the use of mobile technology to support more efficient and effective government-to-citizen interactions.
Last week, Roy T. Fielding, Senior Principal Scientist at Adobe and co-founder of the Apache HTTP Server Project, came to Washington, DC to meet with 18F, a digital consultancy for the U.S. Government inside the General Services Administration. 18F is also the programmatic home of Presidential Innovation Fellowship. Dr. Fielding and I spoke with the 18F team about innovation, policy and a wide-range of technology issues.
dobe is well known for our PDF forms capabilities and the LiveCycle platform that has made it possible to deliver and integrate enterprise document solutions with our customers’ back-end systems. While PDF form capabilities and LiveCycle have matured, many organizations find themselves facing new challenges, serving an increasingly mobile and Web-centric world. Consumers, citizens, and patients expect the same engaging experience in their business transactions that they enjoy in their day-to-day e-commerce Web interactions.