January 30, 2014

Adding Closed Captions for your Videos in Adobe Captivate 7

VideoCCAdding closed captions to your eLearning courses is a basic requirement to meet accessibility standards like Section 508 and Web Content Accessibility Guidelines 2.0. You can easily do so for your audio-based courses by adding narration to your screen, adding slide notes, and then converting those slide notes to closed captions.

But a little known fact is that you can have closed captions for slide videos as well. Watch this short tutorial to learn how to associate close captions with your videos embedded in Adobe Captivate 7 courses.

No time to watch the video? Need to take a look at some quick steps? Here you go…

Steps to add video closed captions:

  1. To add a slide video, click Video > Insert Video.Picture1
  2. Add a Multi-Slide Synchronized Video and click OK.
  3. Click Video > Edit Video Timing.
  4. Click the Closed Captioning tab.
  5. Place the cursor at the position where you want to add CC.
  6. Click the + sign and enter the CC text.Picture2
  7. Click CC Project Settings to change the font, size, color, background, and the number of lines in which the captions must be displayed.Picture3
  8. To enable the display of closed captions in the published projects, go to Project > Skin Editor, and select Closed Captioning.
  9. The ‘CC’ button appears in the playbar. While playing or previewing the project, click the ‘CC’ button to view the closed captions.

Leave a comment here to let me know if you have any questions about this workflow or need tutorials for any other feature in Adobe Captivate and/or Adobe Presenter.

Happy Captivating! 🙂

Posted by poojajaisingh8:31 AM
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  • dave

    where do the closed captions appear? I don’t seem to be able to enable the display of closed captions during playback.

    • Dr. Pooja Jaisingh

      Hi Dave,

      To enable the display of closed captions in the published projects, go to Project > Skin Editor, and select Closed Captioning.

      The ‘CC’ button appears in the playbar. While playing or previewing the project, click the ‘CC’ button to view the closed captions.

      • sathish

        Hi Pooja,

        This step is not working when I publish to video MP4 format. Please help

      • Rena

        I’m also having the same issue with the CC. I enable the CC in the Project Skin Editor, add CC to the audio, enable CC in the player, but it doesn’t show up. I’m using Captivate 7.

        • vanitha

          how to adjust the position of the CC box in flash output.. howwever i can do the same in html output by adjusting the CC

          • Dr. Pooja Jaisingh

            Hi Vanitha, currently it’s not possible to change the position of CC. We are considering it for future updates/releases.

            Just curious, how are you doing it in HTML5?

          • vanitha

            hi pooja,

            I added the below lines in CPLibraryAll.css and it works..




          • Dr. Pooja Jaisingh

            Thanks for sharing 🙂

      • saji philip

        there is any way Closed captions should run automatically? I mean without clicking cc button. Pls advice

        • Dr. Pooja Jaisingh

          Hi Saji, you can enable CC for your entire project by setting the slide enter action for first slide as Assign cpCmndCC variable with a value of 1.

  • Mary Lightfoot

    The closed captioning standard is to have the captions centered. Is there a way to center the captions within Captivate?

    • Charlene

      Did you figure this out?

  • Mary Lightfoot

    As a bit more information, I work in an environment with many deaf people. Thus everything that I create must have functional closed captioning, thus the information that I seek about centering closed captioning is an important one in my work situation. Thank you for any information.

  • Stephanie Publicker

    I created a Video Demo in Captivate. When I tried to insert the video into a project .cpvc was not listed. So how do I put closed captioning into a .cpvc video?

    • Dr. Pooja Jaisingh

      Hi Stephanie,

      You can publish you CPVC project as an MP4 video and then get it in a CPTX project to add closed captions.

      • Stephanie Publicker

        Thanks. I did that and got a nicely captioned video. However, when I clicked on the Export Project Captions and Closed Captions, I got a message that there were no captions to export. I’m using Captivate 7.

        • Dr. Pooja Jaisingh

          Try opening Captivate in Admin mode and then export captions. Right-click Captivate 7 icon in start menu and select Run as administrator.

          • Stephanie Publicker

            Alas, that did not work.

    • Lieve Weymeis

      Stephanie, in CP7 you can add cpvc-slides directly, you don’t have to publish them as mp4 and insert as video.

  • Joanna

    Can this be done in Captivate 5.5 version as well?

    • Dr. Pooja Jaisingh

      Yes, this works in Captivate 5.5 as well.

      • kstagg

        Would LOVE to see a video on this Dr Jaisingh! I have a huge MP4 with CC and it is not working for me. It is only picking up the captions in my quiz, not in the video.

  • nicki

    Is there a way to import a transcript, instead of typing each caption individually?

  • sophsterm .

    What if you have audio in the slides and import video, do you have to duplicate your script in the closed captioning and in the slide notes? Or can you link them?

  • Heidi

    Does anyone know how I can disable the CC to automatically display during playback? I have the CC displayed in the menu bar but when I publish the cc notes are automatically displaying

  • Jon

    Can I add an SAMI file or XML file of the CC to the Project videos. I am working in Captivate 6 and 7

  • Donald Townsend

    What if I want to export the closed captions attached to video? I have some done like this and when I go to File–>Export–>Project Captions and Closed Captions I get a message that there are no captions.

  • Chris

    Can you give the user an opportunity to turn cc on or off at the beginning of a captivate 8 course

  • Jennifer

    Is it possible to import a pre-existing caption file (like .srt or .scc)? What format is preferred?

  • Alan

    Even when running as administrator, Captivate 7 does not include the closed caption text entered via the video edit timeline option in exporteded project captions and closed captioning. This must be a bug of some sort. The feature is great for translating CC into other languages, but it won’t work for video CC text. Has anyone tried this in Capitivate 8 to see if it was fixed?

  • camilla

    Can closed caption have centre alignment instead of left?

  • Kamarajut

    Need advice. Changes made in Project skin appear in project preview mode but do not reflect in the published mp4 file. I am trying to include CC option. I have also checked the settings and tried to play the file in Windows Media Player and Quick time, but could not get the play bar as set in project skin.

  • Patty

    Can I preview my closed caption without previewing in a browser?

  • Harry O. Christenson, IV (Chri

    Why cant we import the captions by using a SRT file? This would save hours of work.

  • Developer2

    Is there a way to display captions for audio on the slide as well as for the video? For example, I have audio for a 30 second slide that I added captions for. However, say, at 15 seconds I show a video for the remaining 15 seconds. I want to show the slide audio captions for 15 seconds and I thought the video would show its own captions that I added from then on – but the first 15 seconds are blank until it gets to the video captions.

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