Adobe Connect Support Blog

Adobe Connect 10.8 On-premise Server Installer Displays Error on Windows Server 2019

During the installation of an on-premise Adobe Connect Server onto Window 2019, the installer will display and error message stating that the operating system in not supported.

This error is confusing since Adobe Connect 10.8 supports Windows Server 2019. Simply click “Close” and continue the installation. The erroneous error message will be fixed in the next full installer.

Look for any other installation Adobe Connect Server errors and according to these articles, respond to them as prescribed:

  • https://blogs.adobe.com/connectsupport/avoiding-on-premise-installation-errors/
  • https://blogs.adobe.com/connectsupport/troubleshooting-database-installations-on-an-adobe-connect-single-server-test-lab-running-with-the-local-microsoft-sql-desktop-engine-or-msde/
  • https://blogs.adobe.com/connectsupport/sql-jdbc-connection-fails-during-adobe-connect-on-premise-server-installation/

ACTS, Adobe Media Gateway, Application, Clustering, Database, General, Install