Adobe Connect Support Blog

Updated April 3, 2019
March 30, 2019 /Administration /

Cannot Access Adobe Connect after Requesting a Trial Version

PROBLEM STATEMENT: Cannot access Adobe connect account after signing up for trial version. It throws an error message:

ENVIRONMENT:

Adobe Connect Hosted

REASON FOR THIS BEHAVIORWhen an Adobe Connect domain is created, it may take up to 1-2 hours for the for the domain to be mapped. This period is called DNS propagation.

SOLUTIONOnce you have signed up for free trial, please wait for 1-2 hours for the DNS to be mapped. Please wait for 1-2 hours and then run the account URL.

 

Administration