Adobe Connect Support Blog

September 6, 2014 /General /

Cannot find recording

Issue: Not able to find the recording

Resolution:

1. If you know the name of the meeting and you have not moved the recording or deleted the meeting

  • Click on the MEETING tab
  • Go to your meeting
  • Under recording tab you will find the recording

r1

2. If you know the name of the recording

  • Search the name in top right corner search box

r1.2

  • You will find the recording

r2

3. If you only have the recording url

  • Append the url with “?mode=xml”

 r3

  • You will find a number called Sco-id which is surrounded by the red rectangle in the above picture
  • Copy the number
  • Now go to the meeting tab and click on the address box you will find the sco-id over there replace that sco-id number with the sco-id number of recording and hit enter

r4

  • You will find the path of the recording as shown below

 

 r5

 

 

  • Follow the path to find the recording

 

 

General