Participants cannot launch the meeting in HTML client. It gets stuck on “We’re preparing the meeting room”
ISSUE DESCRIPTION: Participants could not enter the seminar room opened with HTML client as it gets stuck on “preparing the room”.
- Adobe Connect Hosted
- Version- 10.1
REASON FOR THIS BEHAVIOR: This was discovered as a BUG after upgrading to Adobe Connect 10.1.
SOLUTION: This issue is fixed post upgrading to Adobe Connect 10.2.
ADDITIONAL INFORMATION: This is reported as a BUG# CONN-4109798 and it is fixed with Adobe Connect 10.2.