Dial out fail in MeetingOne audio Conference within connect meeting
In Adobe Connect 9.7.5, dial out fails when using MeetingOne audio Conference when conference numbers in the audio profile are formatted using a dash “-“, for example: 866-xxx-xxxx.
Adobe Connect Hosted 9.7.5
Adobe Connect Telephony
MeetingOne Audio provider
Reason behind the behavior :
We have recently discovered a new bug which indicates this has happened post 9.7.5 upgrade.
This issue is still being investigated by our engineering team.
Remove “-” from conference number like 866xxxxxxx and save the audio profile.
Additional Information :
The BUG is under investigation by our Engineering team with High priority and we will update this link once we have further information.