Adobe Connect Support Blog

November 9, 2016 /Application /

Firefox & Safari on MAC with Flash Player 23.0.0.205 cannot load Connect pages on 9.5.7

Due to an accessibility conflict in Adobe Flash Player 23.0.0.205, MAC clients trying to access pages in the Connect web application will not show the entire page when they login. The screen will look similar to the screen shot below.

The Connect engineering team has a fix and they are working on a patch to apply to the current hosted clusters that are on version 9.5.7. They will incorporate the fix into the planned 9.5.7 cluster upgrades that are still to come.

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