Adobe Connect Support Blog

January 28, 2019 /Administration /Meeting /

Host or Presenter getting Share my Screen (Secure) option when trying to share Screen in meeting

Issue Description: Host or Presenter getting Share my Screen (Secure) option when trying to share Screen in meeting

Environment:

  • Adobe Connect Hosted/ On-Premise
  • Adobe Connect Version 9 and above

Reason:

  • You get Share My Screen (secure) option When the Administrator of the account has restricted an application or process that can be shared.

Resolution:

  1. Login to the Connect account as an Administrator.
  2. Navigate to Administration>Compliance and Control>Share Settings.
  3. Under Screen Share Settings,  uncheck “Restrict screen sharing to specific processes (check to define process lists)…”

 

 

Administration, Meeting