Adobe Connect Support Blog

May 25, 2018 /General /Meeting /

How to change the default Session Timeout from 12 hours to user defined value

PROBLEM DESCRIPTION: How to change the default Session Timeout from 12 hours to user defined value.

Environment:
Adobe Connect  On-premise
Adobe Connect version 9.6

Solution:

  1. On Adobe connect server browse to Location- \Connect\9.x\comserv\win32\conf\originhost\_defaultVHost_.
  2. Create a copy of Application.xml file.
  3. Edit Application.xml and change the default value from 12 to user defined number.
    <!– how many hours can people stay in the meeting for? –>
    <SESSION_TIMEOUT>12</SESSION_TIMEOUT>

 

Additional Information:

  1. From the same Application.xml you can change the default value for:
  • how many minutes after the last host leaves from:
    <HOST_LEFT_TIMEOUT>15</HOST_LEFT_TIMEOUT>
  • number of minutes before forced disconnect once a participant’s session has timed out from:
    <FORCE_DISCONNECT_POST_SESSION_TIMEOUT_TIMEOUT>5</FORCE_DISCONNECT_POST_SESSION_TIMEOUT_TIMEOUT>
  • number of minutes before shutdown once the room is empty from:
    <ROOM_EMPTY_SHUTDOWN_TIMEOUT>20</ROOM_EMPTY_SHUTDOWN_TIMEOUT>
General, Meeting