Adobe Connect Support Blog

March 30, 2019 /LWS /

How To Retrieve Serial Number from LWS

Objective: How to retrieve serial number from Licensing Website.

Environment: 

  • All Adobe Solution
  • Licensing Website (LWS)

Solution: 

  1. Log in to LWS at https://licensing.adobe.com
  2. Your Login ID is the email address you provided with your order.
  3. Please click on “Licenses” and on the drop-down click on “Retrieve Serial Numbers”.
  4. A New page would open up. Select the correct ID from the “Deploy-to ID” box and click on “Search”.
  5. To filter the serial numbers that appear, select an item from the End User ID or Deploy-To ID list.
  6. Click Search to see all the serial numbers.

 

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