Adobe Connect Support Blog

April 30, 2019 /LWS /

How to view the number of times an Adobe software has been downloaded in LWS

Objective: How to view the number of times an Adobe software has been downloaded in LWS.

Environment: 

  • All Adobe Solution
  • Licensing Website (LWS)

Solution: 

  1. Log in to LWS at https://licensing.adobe.com
  2. Your Login ID is the email address you provided with your order.
  3. Choose ‘Reports’ and select ‘View ESD Entitlements’.
  4. Enter the End User Id in the designated field and click on search.
  5. Once the result populates, click on ‘Export To CSV’ to save it.
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