Adobe Connect Support Blog

October 30, 2014 /Events /

Incorrect Timezone displayed on Event Catalog & Event Info Pages

There are a few inconsistencies you might experience with the timezone that is displayed on the Event Information and Catalog pages. Below are a few issues you might encounter which I am listing for clarification :

Environment : Adobe Connect Hosted

Version : 9.x

1)    Timezone displayed on Event catalog or Event information pages might not be correct if the Event timezone or user’s local timezone belongs to one of the Australian timezones :

For Example , if your Event timezone is set to Sydney time and your local system time is also Sydney time, however when you launch the Event Catalog or the Event information pages, it might show up a completely different timezone there like, CHUT timezone.

Workaround : The user can choose any other timezone from the dropdown on the catalog as per their requirement in the meanwhile.

Additional Information :  This has been logged as Bug#3843662 and Engineering is currently working on implementing this in the CQ application.

 

2)    Time zone displayed in Upcoming Events and Event info might be incorrect if the UTC offset on the client locale and Event timezone, belongs to multiple timezones that have the same offset in the current moment :

For Example, my current Local System and Event time zone is Arizona (which belongs to UTC-7) but on event catalog it is displaying Mountain time which also belongs to UTC-7 time.

Workaround : The user can choose any other timezone from the dropdown on the catalog as per their requirement in the meanwhile.

Additional Information :  This has been logged as Bug#3834669 and Engineering is currently working on implementing this in the CQ application.

 

3)    Time zone abbreviation shown on the Event registration page for Australian time zone is incorrect :

For Example, Create an event with time zone (GMT+10:00) Canberra, Melbourne, Sydney and publish the event.  Preview of “event info/registration page” shows the event start time in the format “Saturday, May 16, 2015 10:15:00 PM EST – 11:15:00 PM EST” instead of AEST. However, the system is expected to show the time zone abbreviation as AEST.

This can also occur if you change the timezone on the Event Information pages to an Australian timezone.

Additional Information :  This has been logged as Bug#3845144 and Engineering is currently working on implementing this in the CQ application.

 

If you are running into one of these issues, please contact Support and provide your account information to us. We will add your information to the list of affected users.

Keep tracking this page for latest updates on these bugs.

 

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