Adobe Connect Support Blog

May 25, 2018 /General /Meeting /

Meeting login page does not load if customized with Custom URL including & in login.xsl file

PROBLEM DESCRIPTION: Meeting login page does not load if customized with Custom URL including  “&” in login.xsl file.

Meeting login page error:

 

Environment:
Adobe Connect  On-premise
Adobe Connect version 9.6 and above

Reason behind the behavior:
In a well-formed XML document a literal ampersand must be escaped by a character reference, such as the built-in &amp.

Solution:

  1. On Adobe connect server browse to Location- \Connect\9.6.1\appserv\apps\system.
  2. Create a copy of login.xsl file.
  3. Edit login.xsl and in custom URL replace &with &amp“.
    Before changing the Custom URL:

 

 

After changing the Custom URL:

 

General, Meeting