Adobe Connect Support Blog

Outlook addin for Adobe Connect crash when we enable TLS 1.0 on Connect Server

DESCRIPTION: Outlook addin for Adobe Connect crash when we enable TLS 1.0 on Connect Server under stunnel.conf.
To enable TLS 1.0 from stunnel.conf, enter following entries and save the file:
options = NO_SSLv2
options = NO_SSLv3
options = NO_TLSv1

ENVIRONMENT:

  • Adobe connect On-Premise
  • Adobe Connect 9.6 and above

REASON BEHIND THIS BEHAVIORWe have recently discovered a new bug with Adobe Connect version 9.6 onward.

SOLUTIONThis issue is still being investigated since we have logged it as a BUG.

ADDITIONAL INFORMATIONThe BUG is being investigated by our Engineering team.

Adobe Connect Outlook Addin