Pointer is not visible to the HTML client of Whiteboard | Adobe Connect
Issue Description: Pointer is not visible to the HTML client of White-board in Adobe Connect meeting:
- Adobe Connect Hosted
- Adobe Connect version 10.1
Steps to Replicate:
- Create a meeting and enter as a Host.
- Share a White-board in the Share Pod.
- As the Host, enable Pointer.
- Enter as a participant in HTML client.
Reason behind the behavior:
We have recently discovered a new bug which indicates this has happened post Adobe Connect 10.1 upgrade.
Solution: This issue is still being investigated by engineering team.
Additional Information: The was reported as a BUG- CONN-4111353 with Engineering team and still being investigated.