Adobe Connect Support Blog

November 4, 2016 /Meeting /

PDF in a Connect Meeting Share Pod jumps to the previous page upon enabling the Whiteboard overlay

Problem:
The current PDF page displayed on-stage in a Meeting room Share Pod jumps to the previous page upon enabling the Whiteboard as the following steps will show:

  • Open a Connect Meeting room
  • Display and share a PDF file on-stage in a Meeting Share Pod
  • Scroll down to ensure that at least 80% of next page is visible
  • Enable the Whiteboard drawing option
  • The previous PDF page will be visible on-stage instead of the current page

Reason:
When the Whiteboard function is turned on in a Meeting Share Pod that is displaying a PDF, the PDF is toggled to single page mode; the Whiteboard feature cannot show the multiple pages at a time.

Workaround:
Fully display the desired PDF page before invoking the Whiteboard feature in the Meeting Share Pod

Meeting