We were recently recognized as a Leader in The Forrester Wave™: Real-Time Interaction Management (RTIM), Q2 2017 report. Forrester evaluated the twelve most significant real-time interaction management providers across 32 criteria, including current offering, strategy and market presence.
“In today’s experience-driven world, enterprises must delight customers during every interaction to drive advocacy and growth,” said Suresh Vittal, vice president, platform and products, Adobe Experience Cloud. “Only Adobe has a long heritage with content and the creative community. We are best positioned to help brands activate their content with data to deliver personalized experiences in the moments that matter.”