Adobe Creative Cloud

Digital Video & Audio

Adobe Media Encoder CC (7.2): what’s new and changed in this December 2013 update

Adobe Media Encoder CC (7.2) update is now available to all Creative Cloud members.

Adobe Media Encoder CC (7.2) is focused on improving performance and stability to ensure that your projects are done efficiently and with the highest quality.

You can install the update through the Creative Cloud desktop application, or you can check for new updates from within any Adobe application by choosing Help > Updates. One way to check for updates is by closing all Adobe applications other than Adobe Bridge, and choosing Help > Updates in Adobe Bridge; this ensures that all processes related to Adobe video applications have been quit and can be updated safely.

Ideally, you should install the updates automatically through the Creative Cloud desktop application or by choosing Help > Updates, but you can also directly download the update packages from the download page for Windows or Mac OS.

For details of all of the other updates for Adobe professional video and audio applications, see this page.

If you want to ask questions about these new and changed features, come on over to the Adobe Media Encoder user-to-user forum. If you’d like to submit feature requests (or bug reports), you can do so here.

If you have a Creative Cloud membership, you always have access to the latest version of After Effects. Just go to the Creative Cloud site to download it now or to sign up for Creative Cloud. For information about purchasing a Creative Cloud subscription, see this page about plans and this page with current promotional offers.

what’s new

  • Dolby Digital Plus support using SurCode plug-in: Adobe Media Encoder now supports Dolby Digital Plus audio encoding through SurCode in any H.264 and MPEG-2 transport streams.
  • MPEG and Dolby audio support for H.264: Mux MPEG and Dolby audio in addition to AAC audio.
  • Updated Vimeo encoding presets: Vimeo encoding presets now use 48 kHz audio, following Vimeo’s recommendations.
  • Creative Cloud icon for synchronized encoding presets in the Preset Browser: Encoding presets synchronized with a Creative Cloud account show a Creative Cloud icon in the Preset Browser to distinguish them from encoding presets that are saved locally.

fixed bugs

  • Blu-ray files exported from Adobe Media Encoder needed to be transcoded in Encore. This is fixed.
  • The default output file destination wasn’t being honored in native Premiere Pro sequence import. This is fixed.
  • Changes to the Source Range setting did not get applied to all of the selected outputs. This is fixed.
  • Native Premiere Pro project import didn’t use the sequence In/Out by default. This is fixed.
  • Adobe Media Encoder hung when queuing some sequences with VST effects.
  • Adobe Media Encoder hung when using some projects queued from Premiere Pro. This is fixed.
  • Adobe Media Encoder hung when reading XMP metadata when rendering a sequence containing universal counting leader. This is fixed.
  • XMP metadata failed to be passed onto Adobe Media Encoder from Premiere Pro. This is fixed.
  • Smart-rendered AVCI‐200 files had blocky artifacts. This is fixed.
  • Red frames appeared when using some assets. This is fixed.
  • Adobe Media Encoder did not have a way to delete the synchronized settings through This has been added.
  • There were significant delays loading projects or exporting projects that use the Warp Stabilizer effect. This is fixed.
  • The “same as source” setting for H.264 exports was not respected when changing the profile. This is fixed

notes on troubleshooting common issues

ISSUE: Adobe Media Encoder either crashes on start or does not start at all.
CAUSE: corrupted preferences
SOLUTION: Hold the Shift key while starting Adobe Media Encoder to clear the preferences.

ISSUE: Adobe Media Encoder appears to hang at the end of encoding to an MPEG format.
CAUSE: If you selected an option that requires the audio and video to be multiplexed, the multiplexing step at the end of encoding can take a long time. It can appear from the status bar that Adobe Media Encoder is hung. This is not in fact the case.

ISSUE: Red frames show during playback and in exported video.
CAUSE: bad or corrupted frames in the source file
SOLUTION: Red frames indicate that there was a problem decoding the source video. Check your source files for decode problems in Premiere Pro.

If you experience performance issues, please report them here.

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