Adobe Creative Cloud

Digital Video & Audio

After Effects CC 2015 (13.7.1) bug-fix update available: fixes Mac OS X 10.11 real-time playback issue and more

The After Effects CC 2015 (13.7.1) bug-fix update is now available. This update fixes a small number of bugs, including a bug that caused After Effects to not be able to play back a cached preview in real-time on Mac OS X 10.11 (El Capitan).

Note: For Mac OS X only, a newer After Effects CC 2015 (13.7.2) bug-fix update has been released, which fixes a bug with RED (.r3d) files.

You can install the update through the Creative Cloud desktop application, or you can check for new updates from within any Adobe application by choosing Help > Updates. Please note that it can take 24 hours or more for all of our global data centers to receive the update; if the update isn’t available for you right now, please check back later.

For details of what was added, changed, and fixed in After Effects CC 2015 (13.7), see this page. For details of all of the other updates for Adobe professional video and audio applications, see this page.

Please, if you want to ask questions about this update, come on over to the After Effects user-to-user forum, rather than leaving comments on this blog post. (It’s much harder to have conversations in the comments of a blog post.) If you’d like to submit feature requests or bug reports, you can do so here.

The After Effects team is continuing to investigate other bugs for future updates, including problems that affect real-time playback of cached previews on all platforms. Please refer to this article for information about known issues.

bug fixes in After Effects CC 2015 (13.7.1)

The After Effects CC 2015 (13.7.1) bug-fix update addresses these significant bugs:

  • Real-time playback of cached previews on Mac OS X 10.11 (El Capitan) is no longer slowed down by drawing the preview-time indicator (PTI) in the Timeline panel.
  • Advanced color profiles (e.g., profiles for ACES, ARRI Wide Color Gamut, etc.) that were installed by the After Effects 13.6 update but removed by the After Effects 13.7 update are restored.
  • On Mac OS X 10.10.0 and 10.10.1, when you start After Effects it will notify you to update to Mac OS X 10.10.5. After Effects will crash after launch on Mac OS X 10.0.0 and 10.10.1. To avoid this crash, update to Mac OS X 10.10.5.
  • Image sequences import much faster, especially from network drives. See below for a more detailed explanation.

about fast import of image sequences

In After Effects CC 2015 (13.7.1) image sequences now import much faster, especially from network drives.

Fast import of image sequences is controlled by a new option in Preferences > Import > Sequence Footage: Verify Individual Files.

Verify Individual Files is disabled by default. When it is disabled, After Effects skips a time-consuming secondary verification of individual image sequence files during import. This includes not resolving file paths of aliases or symbolic links (symlinks); aliases and symbolic link paths are still resolved when the frame is rendered. However, if an alias or symbolic link fails to resolve (e.g., drive is offline or the file has been moved), the frame will not be reported as missing at import.

If you encounter unexpected missing frames in an image sequence, enabling Verify Individual Files may avoid the problem at the cost of slower import speed.

After Effects, General, Region of Interest

Join the discussion

  • By Jeremy - 6:12 AM on March 22, 2016  

    Is there any reason to think multiprocessing will resurface for 2015?

  • By why bother - 8:48 AM on March 22, 2016  

    Why bother updating AE CC 2015 ? It`s so awkward and broken I can`t imagine anyone professional even uses it.
    From the text above:
    `The After Effects team is continuing to investigate other bugs for future updates, including problems that affect real-time playback of cached previews on all platforms`.
    This is AEs most basic functionality and it`s listed by adobe as not working. Wow.

  • By Nathanael Weir - 6:35 PM on March 22, 2016  

    So you know, this update won’t allow you to import R3D files..

  • By Guy T - 1:15 AM on March 23, 2016  

    Now AE won’t work with R3D files! What’s going on? Im in the middle of a big project and I’m stuck and my client isn’t too happy. Can you fix it or let me know how I can go back to the previous release so I can do my job. Grrrrrrrr

  • By Jan - 4:41 AM on March 23, 2016  


    Thanks for this bug fix!
    Is it possible to link to this directly from the CC app?
    (Just like Muse updates link to the coresponding page?)


  • By Dennis Schmitz - 2:22 AM on March 30, 2016  

    Nice you’ve fixed this bug in the Mac OSX version. Not so nice that you’ve introduced this bug to us Windows users…

  • By VS - 7:39 AM on March 30, 2016  

    Please help! Newest 13.7.1 AE UPDATE DONT WANT TO STARTUP on Last El Capitan OS X update. I tried reinstall , uninstall. Nothing helps. One option is works to downgrade to 13.5… Some solutions for using the last AE UPDATE?

  • By Gen - 9:40 AM on April 3, 2016  

    Would love to know what the “several new features” are like the creative cloud updater claims?