Adobe Creative Cloud

Digital Video & Audio

June 30, 2011 /Region of Interest /

After Effects CS5.5 (10.5.1) update: fix for text entry bug and serial number problem

Today, the After Effects CS5.5 (10.5.1) update was released.

This update is not available through the automatic update mechanism. You must download the update packages from the download pages for Windows or Mac OS, using the “Adobe After Effects CS5.5 10.5.1 Update” links. The links are not at the top of the page, where I expected to find them.

Important: You must choose the correct patcher based on your original installation type: use the “Electronic Download” update package if you installed from a download; use the “Retail DVD” update package if you installed from a disc. (I found it confusing that the word ‘trial’ appears in the file name of the “Electronic Download” package, but that is indeed the correct package for updating the full version.)

You should also install other recent updates to your Adobe software by choosing Help > Updates.

We have also been working with several providers of plug-ins, codecs, and hardware devices to assist them in updating their software to fix some errors and crashes. Please take this opportunity to download and install updated codecs, plug-ins, and drivers from these providers, as relevant to your work.

If you have any problems with this update, or if you have bugs to report after applying the update, let us know by sending feedback or coming to the After Effects forum. Don’t ask questions in the comments on this blog post, which fewer people will see.

bug fixes

  • When entering large amounts of text in a text layer, the text would not appear and the image would not be rendered until you moved the mouse pointer out of the Composition panel. This is fixed.
  • Some people were unable to use an upgrade serial number for the After Effects CS5.5 point product (not part of a suite) to activate their software. This is fixed. If you have problems with After Effects CS5.5 accepting an upgrade serial number, install the application, run it as a trial version (i.e., don’t enter the serial number), apply the 10.5.1 update, and then restart After Effects and activate it by entering the serial number.
    If you continue to have trouble with activation or serial numbers, contact Adobe Customer Service
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