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After Effects CS6 (11.0.3) update: fixes for crashes and other bugs, ability to run on Mac OS X v10.9 (Mavericks)

[Go here for the After Effects CC (12.1) update for Mac OS X v10.9 (Mavericks).]

Today, the After Effects CS6 (11.0.3) update was released.

If Adobe Application Manager hasn’t already told you about this, go ahead and check for new updates by choosing Help > Updates. The best way to check for updates is by closing all Adobe applications other than Adobe Bridge, and choosing Help > Updates in Adobe Bridge; this ensures that all processes related to Adobe video applications have been quit and can be updated safely.

Ideally, you should install the updates automatically by choosing Help > Updates, but you can also directly download the update packages from the download page for Windows or Mac OS by choosing the “Adobe After Effects CS6 11.0.3” update for your operating system.

Updates are cumulative, so this update includes the changes made in the After Effects CS6 (11.0.1) update and After Effects CS6 (11.0.2) update.

For information about updates for other Adobe professional video applications, see this page.

If you have difficulty with this update, please bring questions and issues to the After Effects forum. Don’t ask questions in the comments on this blog post, which fewer people will see.

We have also been working with several providers of plug-ins, codecs, and hardware devices to assist them in updating their software to fix some errors and crashes. Please take this opportunity to download and install updated codecs, plug-ins, and drivers from these providers, as relevant to your work.

OptiX 3.0 library for ray-traced 3D renderer; ability to run on Mac OS X v10.9 (Mavericks)

After Effects CC (12.0) and After Effects CS6 (11.0.0, 11.0.1, and 11.0.2) used the OptiX 2.0 library from Nvidia for the ray-traced 3D renderer. After Effects CS6 (11.0.3) uses the new OptiX 3.0 library—as does After Effects CC (12.1), which is due for release soon.

The new OptiX 3.0 library has many advantages, with the most important being the following:

  • fixes a crash on Mac OSX v10.9 (Mavericks)
  • improved performance, including improvements with multiple GPUs

See this page for details of GPU features in After Effects CS6.

bugs fixed in this update

  • crash on Mac OS X v10.9 (Mavericks)
  • tearing of images occurred during previews (e.g., RAM preview) on Mac OS
  • layer marker cue point data not exporting to FLV format
  • OpenGL GPU features (e.g., Fast Draft preview mode) not functioning on systems with some Intel GPUs, including Intel HD Graphics P4000 on Windows 8 and Intel HD Graphics 5000 on Mac OS
  • crash opening After Effects using Edit Original in another application (e.g., Premiere Pro)
  • MXF OP1a exporter constraints flagging several codecs with the wrong pixel aspect ratio (PAR) and therefore exporting incorrectly with black borders (letterboxing or pillarboxing)
  • CC Power Pin effect on 3D layer making layer invisible
  • crash using CC Sphere effect
  • CC Simple Wire Removal turning frame black
  • CC Force Motion Blur and CC Wide Time: very long delays, making application appear to hang
  • CC Smear effect artifacts
  • CC Particle World not causing the cache to be invalidated when some statics controls were modified
  • other crashes, including the most common crashes for After Effects CS6

Thank you! This update fixes the causes of the majority of crashes in After Effects CS6. We were able to find and fix several significant crashes in this update because of the good crash reports that many of you sent in. If you include detailed notes and—most important—your email address in these crash reports, then we can get context about what is causing the crash and even contact you to help us to figure out where the problem is.

system requirements

After Effects CS6 (11.0.3) system requirements are the same as the system requirements for After Effects CS6 (11.0.2), with two exceptions:

  • requirement of CUDA 5.0 or later for GPU acceleration of the ray-traced 3D renderer (was CUDA 4.0)
  • ability of After Effects CS6 (11.0.3) to run on Mac OS X v10.9 (Mavericks)

One of the changes in this update is a new version of the OptiX 3.0 library for the ray-traced 3D renderer. GPU acceleration of the ray-traced 3D renderer with this new library requires CUDA 5.0 or higher. However, CUDA 5.0 is not compatible with Mac OS X v10.6 (Snow Leopard); therefore, you will not be able to use the GPU acceleration of the ray-traced 3D renderer on Mac OS X v10.6.8 (Snow Leopard) with After Effects CS6 (11.0.3). Other features should still work as before on Mac OS X v10.6.8 (Snow Leopard). If you use Mac OS X v10.6.8 and depend on the GPU acceleration of the ray-traced 3D renderer, don’t install this update.

After Effects, Region of Interest