Look at any (of the many, many) design process diagrams out there, and you will see that most have research in common. It might be called ‘discover’ or ‘understand’, but when it boils down to it, understanding the challenge at hand, the context, the user and the scope of the work always requires research to be able to frame the problem appropriately.
Designing for conversation, with all of the complexities and limitations of humans interacting with a computer in this way, is a challenge! So what did we see in 2016 that really spoke to us?
As the field of user experience and interaction design evolves, so too does the educational paths and options within it. So what are some of the trends in UX education today?
“When you’re scaling, things are always broken!” Lynsey Thornton would know – starting out at Shopify three years ago she was one of 10 UX designers – and has been part of growing that team to 170 people today.
We are hearing more and more about Enterprise UX these days. The rise and success of UX and design as a differentiator in our digital experiences has raised the bar. This means that people expect seamless, responsive and beautiful experiences, even from the software and apps they are using at work.
While there is no substitute for patience, experience, and time on the job, there are a few key skills needed to lead a team, and some ways to start acquiring them.