Feedback, critique, review… We’ve all had difficult experience with critique that was untimely, uninvited, ill-informed or otherwise unhelpful. A few things to keep in mind to improve the critique process.
Six designers, ranging from UX, experience and service designers, all with experience of working in both Europe and North America, weigh in about their experiences. Interestingly, the perspectives were quite diverse, but had some common threads.
Great moderated usability test research hinges on great facilitation. But what does that look like? And how can you up your facilitation game?
Each wave of technological change brings with it an evolution in the role and activities that designers undertake.
Look at any (of the many, many) design process diagrams out there, and you will see that most have research in common. It might be called ‘discover’ or ‘understand’, but when it boils down to it, understanding the challenge at hand, the context, the user and the scope of the work always requires research to be able to frame the problem appropriately.