Adobe Systems Incorporated

Creative Cloud for teams

Great news – Creative Cloud is now available for teams and workgroups in companies of all sizes! A team membership includes all the applications and online services you get in a Creative Cloud individual membership, plus centralized license management, 100GB of cloud-based storage per user, and 2 expert service calls per user.

Managing and scaling your software investment is critical in today’s business economy. Creative Cloud for teams allows you to purchase centrally, and use license management tools to assign or add team members, whether inside or outside of your company. What’s more, if one of your team members leaves the company, or moves onto another project, you can simply re-assign their seat to someone else.

Creative Cloud for teams also lets you share files and collaborate closely with colleagues inside or outside of your organization. Get feedback on your latest project, add and view comments, and sync files seamlessly between devices, all while leveraging 100GB of storage per user. Lastly, for those of you looking to solve in-depth product or workflow questions, each member gets two one-on-one, deep-dive support sessions with Adobe product experts. This is above and beyond the free getting-started support offered with an individual membership.

Creative Cloud for teams is available today, and is rolling out gradually throughout our network of resellers worldwide. Check it out and let us know what you think!

COMMENTS

  • By Michael Gilday - 11:11 AM on December 11, 2012  

    What about ‘Team Ready’ customers? We were promised:

    “Priority access to all the benefits of Creative Cloud Team membership when it becomes available later
    this year”

    …yet I’ve heard nothing about transitioning…

    • By Yashodhan - 11:55 AM on December 11, 2012  

      Hi Michael,
      Adobe’s reseller partners will be migrating Creative Cloud Team Ready customers in January. You should receive an email from Adobe with migration details, including a unique customer migration code, this week. If you purchased Creative Cloud Team Ready via one of Adobe’s platinum partners, you are eligible to migrate to Creative Cloud for teams today. Please contact Adobe customer care for assistance.

      Thanks,

      Yashodhan

      • By Michael Gilday - 7:23 AM on December 12, 2012  

        I spent over an hour with Customer Care (per your advice) and I’ll I got in the end was “I’ll elevate this inquiry and they’ll get back to you in 2-3 days”. Great, thanks!

        Emailed my Adobe contacts who set us up with the reseller to buy ‘Team Ready’ and I’ll I got was “you’ll get an email”

        Doesn’t sound like priority access when people can sign up new and get access immediately (WITH A DISCOUNT!?!) while the rest of us who bought in early and have paid a premium for services that weren’t even offered yet are left out in the cold.

        I’m sorry but your enterprise strategy (or lack thereof) is terrible.

  • By Donald Moore - 11:22 AM on December 11, 2012  

    How can we consolidate our individual subscriptions into a team subscription? It will save a lot of administrative headaches.

    • By Yashodhan - 11:29 AM on December 11, 2012  

      Hi Donald,
      You have to purchase a new team membership and then call Adobe Customer Support to cancel all your individual subscriptions. Adobe Customer Support will waive any cancellation charges associated with those individual accounts. Please make sure that once you purchase a team membership, invite your end users with the same email addresses that they were using to access their individual subscription so that they continue to have access to their files without having to transfer them between different accounts.

      Thanks,

      Yashodhan

  • By Leigh - 11:44 AM on December 11, 2012  

    Does team membership allow two installs per seat for a primary and backup computer or would that require two seats? Thanks!

    • By Yashodhan - 11:56 AM on December 11, 2012  

      Hi Leigh,
      Yes team membership allows installation on one primary and one backup computer.

      Thanks,

      Yashodhan

      • By Patrick - 9:41 AM on May 22, 2013  

        I just logged off live chat and was told this kind of dual installation only applies to individual CC memberships; NOT team. Was the live chat person wrong or you?

        • By Thuy - 10:10 AM on May 22, 2013  

          Hello Patrick,

          The desktop product works the same for both Creative Cloud for individuals and for teams. So, you are allowed 2 installations on different machines.

          Regards,
          Thuy

  • By Jerry Davis - 11:44 AM on December 11, 2012  

    I was excited by this until I learned that it’s $70 PER SEAT, a full $20 a month more than if we bought them indivitually. I’m sorry but that makes no sense at all. None. Zero.

    Here’s what would make sense: $70 a month which includes AT LEAST 2 SEATS, even better 3, with each additional seat above that costing another $20. I would buy that for my entire team. But the way you have it now, it makes more sense to simply buy individual memberships for each team member and collaborate with our existing tools, AS WE ALEADY DO. Your “team” value add is minimal to nothing being that 80 percent of your customers in teams already have colloboration systems in place.

    I’m sorry but this is a step backwards. Creative Cloud opened you up to a new arena of customers but this “team” plan is no deal at all.

    • By Yashodhan - 12:06 PM on December 11, 2012  

      Hi Jerry,
      Thanks for your feedback. Creative Cloud for Teams is not just about better collaboration tools. Creative Cloud for team also gives each team member 100GB of storage space (the existing individual membership has 20GB), ability for administrators to centrally bill and manage a team and each team member gets 2 Expert service calls. More details @ http://www.adobe.com/products/creativecloud/teams.html

      Thanks,

      Yashodhan

      • By Robert Morgan - 9:57 AM on December 12, 2012  

        Jerry is right. Charging more for volume buyers is odd. The extra 80GB and service calls may have value to some people, but realistically, they don’t add 40% more value.

        • By Eric - 1:47 PM on February 27, 2013  

          Completely agree with you both on this, no additional collaboration, no real added value at a higher price point.

          I could see it if we can manage image libraries more efficiently or something but its really just more storage and a call to support who is generally useless.

          Really disappointing yet the how to sell it video has tons of views….

          • By Yashodhan - 2:02 PM on February 27, 2013  

            Hi Eric,
            Thanks for your feedback. One thing I do want to point out is that each member on the team gets access to 2 Expert Service calls per year. These folks are real product experts at Adobe who have been specifically tasked with helping answer workflow questions. Think of them as consultants more than people who can say help you with fixing installation issues. This was a request that we had been hearing from a number of small businesses who bought Creative Suite in the past and is something that is available to all Creative Cloud for teams customers.

            Regards,
            Yashodhan

  • By Tollie Williams - 12:50 PM on December 11, 2012  

    Have you announced 501(c)3 non-profit pricing for Teams yet? Thanks.

    • By Meredith Cooper - 7:52 PM on December 11, 2012  

      Hi Tollie. Non-profit customers can purchase off of the education price list. Creative Cloud for teams edu pricing is $39.99 per user per month.

      • By Briggs Subramaniam - 2:06 PM on May 6, 2013  

        Meredith,

        Went thru the normal sign-up process for Edu teams and the organizations listed are only Academic. We are a non-profit. How would I go about creating a team account for our organization.

        Thanks,
        Briggs

        • By Jenna - 3:39 PM on June 4, 2013  

          I’m in the same boat. Only schools showing up, even though the rep told us to go through the education sign-up for the discounts

  • By Peter Cote - 5:49 AM on December 12, 2012  

    I agree, I’m not going to pay $20 more per month per user when we’ve already been doing just fine with existing tools. I would pay the same price per month, but give me the option to do a team membership without the 100 GB. Right now it’s a hassle to keep all of our creative cloud licenses organized.

  • By Valerio Oss - 7:13 AM on December 12, 2012  

    If we change the currency in the Plans for Teams windows prior to paying, there is a GREAT difference between (for example) Italian (Euro) currency and US $. There is a huge difference, even if we remove the Italian VAT (21%) we have an exchange difference of 69.99$ against 71.15 Euros that NOW corresponds to 91.78 $ a difference of 21.79 $ per month. What prevents me to use the US $ currency so that I can save more than 21 $ per month?

  • By Caryn - 12:14 PM on December 12, 2012  

    Does the team membership allow for different billing options aside from having an active credit card on file? In my experience, most companies would prefer to get a monthly invoice so they send a check.

  • By Alex R. - 9:17 AM on December 13, 2012  

    Hi,
    I was trying to join the team package, but could get it work.

    When I click on Join, page goes to https://creative.adobe.com/join/team with nothing on it, just buttons, “Get Started” and “Sign In”
    When I click Get Started the page transfers me back to Plans page.
    ??

    Regards
    Alex

    • By Yashodhan - 9:51 AM on December 13, 2012  

      Hi Alex,
      Sorry about that. Can you please let me know what browser and OS you are using ?

      Thanks,

      Yashodhan

  • By Alex R. - 10:35 AM on December 13, 2012  

    hi Yashodhan,
    I’ve tried IE and Chrome.
    But I have tried again, just refreshed the page, and now I see registration form. so seems all good now :)

  • By Valerio Oss - 2:21 AM on December 14, 2012  

    What do you mean that the offer is valid until April 2013? What about after that date?

    • By Yashodhan - 4:12 PM on January 3, 2013  

      Hi Valerio,
      Any eligible Creative Cloud for team seats that you buy before April 30th 2013 will be priced at the special price for the duration of your contract (upto a year). Any new seats that are added after April 30th 2013 will be billed at the regular full price.

      Thanks,

      Yashodhan

  • By Jason R. - 8:33 AM on December 17, 2012  

    We purchased Adobe Cloud Team Ready for non-profit through CDW, when should we expect to receive the automated email for the transition?

    • By Philip Stanley - 4:39 PM on March 4, 2013  

      We’ve been waiting for months! Have you heard anything?

      • By Meredith Cooper - 4:07 PM on March 5, 2013  

        Hi Philip. In order to migrate from Creative Cloud Team Ready to Creative Cloud for teams, please contact Adobe customer care at nmigrati@adobe.com. You’ll need to provide them with your migration ID that you should have received from Adobe in December.

  • By Amanda W. - 1:11 PM on December 17, 2012  

    Is the information above correct; the team cloud only includes 1 primary and 1 back up?

    • By Thuy Vu - 11:22 AM on February 27, 2013  

      Hello Amanda,

      For each team seat, you can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time.

      Regards,
      Thuy

  • By Andrew Williams - 7:44 AM on December 28, 2012  

    Can the cloud storage feature be disabled for Cloud for Teams? Our corp. security standards may not allow us to store documents (with client and confidential info) outside our network.

    • By Yashodhan - 4:11 PM on January 3, 2013  

      Hi Andrew,
      Cloud storage is an integral part of the Creative Cloud and thus can not be disabled at this time. We recommend talking to your team members and letting them know what your specific company policies are so they do not store client confidential information outside your network. That being said, I do want to re-emphasize the fact that Adobe Creative Cloud uses industry-leading encryption technology to secure the transfer and storage of our members’ data. When you use the service and transfer files, 256-bit AES Secure Sockets Layer (SSL) encryption is used for both user authentication and data transfer encryption, helping to ensure that your data and documents are available only to you and the users you authorize. This is the same industry-leading technology used by the world’s financial institutions and governments.

      Thanks,

      Yashodhan

      • By Andrew Williams - 3:19 AM on January 7, 2013  

        “Cloud storage is an integral part of the Creative Cloud and thus can not be disabled at this time.”

        Does that mean that at some point the option to disable cloud storage will be available?

        Do you have other subscription options without cloud storage?

        • By Thuy Vu - 11:25 AM on February 27, 2013  

          Hello Andrew,

          We currently have no standard Creative Cloud options that exclude cloud storage. We are looking at different storage options to meet our customer needs.

          Regards,
          Thuy

          • By Bryan - 7:32 AM on June 26, 2013  

            I also would like to see an option to disable usage of the external cloud storage except where allowed. Currently I see no controls to disable it.

          • By Thuy - 11:50 AM on June 26, 2013  

            Hi Bryan,

            Thank you for your feedback. We currently do not offer the ability to disable storage. Some of the new syncing features require storage; however, we are continuing to evaluate the request to disable storage for some users.

            Regards,
            Thuy

          • By Mike Higgins - 11:22 AM on July 2, 2013  

            I would also like the ability to disable/manage cloud storage. My company has adopted another vendor for our cloud storage and we do not want users storing data in multiple places.

  • By Chris G. Clapp - 7:07 AM on January 16, 2013  

    Does Creative Cloud for Teams allow for shared storage? What I mean by that is this: is it possible to have shared folders or something of the like so that multiple people can work on the same project without having multiple copies of the same files hanging around?

    • By Thuy Vu - 11:29 AM on February 27, 2013  

      Hello Chris,

      Currently Creative Cloud for teams only has individual storage. We are looking at launching shared storage and collaboration features for the future.

      Regards,
      Thuy

  • By Keven - 1:06 PM on January 28, 2013  

    Is Adobe planning on allowing “Team” members to share “Folders” and create a more robust team sharing environment? The challenge of only allowing “File” level sharing is a big limitation when dealing with more complex projects with many media files for example like an Adobe Captivate project. The folder limitation is a real let down for the “teams” cloud concept.

  • By Ingrid Motzheim - 11:50 PM on January 29, 2013  

    When do you start migrating our Creative Cloud Team Ready customers from the Netherlands to CCT? Some of them emailed their VIP number and uniqe migration number but nothing happens. Also as a reseller we did not receive any information about this migration procedure. This is not the way to do it.

  • By Meredith Cooper - 10:40 AM on January 31, 2013  

    Hi Ingrid. Migration to Creative Cloud for teams has begun, and is happening on an on-demand process. This enables the customers to drive the schedule by which they migrate. Customers wishing to migrate to Creative Cloud for teams should contact Adobe customer care with their migration code (which was emailed directly to Creative Cloud Team Ready customers).

    Thanks,
    Meredith

  • By Raph - 2:33 AM on February 8, 2013  

    Is it possible to purchase the Team license in US and then distribute it to my staff on the other side of the world?

    Thanks,

    Raph

  • By Gina Furnari - 12:30 PM on February 26, 2013  

    How can non-profits purchase the education version? The site doesn’t seem to allow for it, is there another part of the site I’m missing, or do we have to call to sign up?

  • By op - 6:06 PM on February 26, 2013  

    Any way to have invoices available for Creative Cloud Team? I can only view the intial receipt of when I first purchased my seats. Now that I add more seats on a monthly basis, i have no where to see or print an updated invoices showing the new amount.

    This is such a mess. Every time I call in I keep getting pointed back to the initial receipt which is very ignorant when I specifically ask that I am looking for the monthly invoices. Everytime I call into support no one seems to know how to help me. I moved to the Creative Cloud team to help consolidate accounts and to help with finance and billing.

    Also, the following site needs to be updated because the hours are incorrect when I call in. The voice message states hours are form 6am to 5pm PST.

    https://helpx.adobe.com/creative-cloud/team/creative-cloud-teams.html?trackingid=KAXWN

    800-443-8158
    Monday-Friday
    5am-7pm PST

  • By Donavon - 10:48 AM on March 5, 2013  

    I’m finding the wording of the Adobe Creative Cloud for Teams very confusing and I can’t seem to find a definition or absolute anywhere on here as to what I’m getting.

    Are you saying that if I purchase the Adobe creative cloud FOR TEAMS for $69.99 a month I get unlimited licenses to distribute among my team. And that they can access all the tools at the same time under the one fee of $69.99 a month? How many people can use the programs with this one purchase??

    OR are you saying for that the one price you pay will give you access to a centralized hub where I have to purchase additional licenses for individual team members? Can someone simplify this for me?
    Thanks.

    • By vedran - 4:40 PM on March 5, 2013  

      that is exact same thing i would like to know too!
      everywhere says: 100GB per user… but nowhere does it say for how many users could go in that plan…
      would seem quite cheap if you could add infinite number of team members for that price!

      • By Thuy - 11:53 PM on March 5, 2013  

        Hello Vedran and Donavon,

        Each team seat is $69.99 per user. So, if you have 10 people on your team, you would need to purchase 10 seats at $69.99 (plus applicable tax). We are updating the description to be more clear in the upcoming weeks.

  • By Chad Hart - 2:02 AM on March 25, 2013  

    So how many users can I add to my seat and what are the costs per user?

    • By Thuy - 10:03 AM on March 25, 2013  

      Hello Chad,

      You can add as many seats to your team as you need. The cost per seat starts at $49.99 per user for existing Creative Suite Customers, and you can find more information about pricing here: https://creative.adobe.com/#plans.

      Thanks,
      Thuy

  • By Chad Hart - 4:58 PM on March 27, 2013  

    Is that just a one-off cost? And what about installing CS on a secondary machine? Is that still possible? If so, I am being asked to enter the serial number.

  • By Harens - 5:17 PM on April 7, 2013  

    r u confident that’s true?

  • By karl - 1:01 AM on April 9, 2013  

    To tell the truth this is a wonderful indepth write-up even so as with every fantastic authors there are many points that could be proved helpful on. However never the particular much less it turned out exciting.

  • By Julien - 5:41 PM on April 9, 2013  

    I wonder how many seats the manager can assign with this Creative Cloud for Team?

  • By Michiel van Haren - 4:27 AM on April 12, 2013  

    Hi,
    we purchased a Team Ready for two seats last year but have not received any email with a migration code. How can we get this code?
    The Adobe customer support in The Netherlands seem to be completely oblivious of the existence of Team Ready and sounded very confused when we asked them about the migration. They had to go over it internally and said they would get back to us. In fact when we wanted to buy Team Ready last year they hardly seemed aware of Creative Cloud to begin with and even advised not to go that route because it was more “for students”.

    Michiel

  • By Luis Allbritton - 11:48 AM on May 21, 2013  

    I would like to know if there is any update on the following questions brought up in past postings:
    1
    Is Adobe planning on allowing “Team” members to share “Folders” and create a more robust team sharing environment? The challenge of only allowing “File” level sharing is a big limitation when dealing with more complex projects with many media files for example like an Adobe Captivate project. The folder limitation is a real let down for the “teams” cloud concept.

    2
    Can the cloud storage feature be disabled for Cloud for Teams? Our corp. security standards may not allow us to store documents (with client and confidential info) outside our network.

    As both an Agency & Post Production house we need to respect client NDAs and control who can post sensitive data on the cloud services specially if management can’r see what the user is posting.

    Luis Allbritton

    • By Thuy - 10:41 AM on May 22, 2013  

      Hello Luis,

      We are working on a more robust file and folder sharing and are planning on delivering additional functionality soon.

      Cloud storage is built into our products as an option to meet the workflow needs of many of our customers. Creative Cloud members are not required to use cloud storage in order to use our products. We will evaluate turning off storage; however, we do not have any immediate plans to offer this feature.

      Regards,
      Thuy

  • By James Newport - 10:37 AM on May 24, 2013  

    Has the option to turn off cloud storage been implemented yet? We need the option please

    • By Thuy - 12:17 PM on June 11, 2013  

      Hello James,
      We are still evaluating cloud storage and options for the teams. To use Creative Cloud for teams, you can still use your existing storage workflow and are not forced to use cloud storage.
      Regards,
      Thuy

  • By Michael McDonald - 9:01 PM on June 19, 2013  

    We recently purchased the cReative Cloud with 3 seats. Are the files uploaded by the different seats available to be seen or used by the other seats. How are the files shared? If the admin uploads files, the seats are not able to see or access them.

  • By Dani Kaltoft Kobeissi - 11:11 PM on June 19, 2013  

    One feature that seems to get missed in this team vs. individual discussion, is the ability to package Adobe CC for distribution on corporate networks using different distribution technologies, or as simple as allowing users to install Adobe CC from a file-share. This way users fo not have to install each application individually, which can be very time consuming. Also, it is possible to create different packages containing only a subset of the available applications. The ability to package Adobe CC for distribution alone, is worth the extra cost – however I get that it may not be so in small organizations.

    Regards,
    Dani

  • By Rhiannon Miller - 7:20 AM on June 27, 2013  

    Could you explain a little bit more about ‘seats’ and app deployment? Would it be possible, using one ‘seat’, to allow one user access to, say, only InDesign and Photoshop, and another user access to InCopy? Or is it all or nothing?

    • By Yashodhan - 9:39 AM on June 27, 2013  

      Hi Rhiannon,
      You can create a pkg or msi file of just InDesign and Photoshop using Creative Cloud Packager and install it to the end users machine. If the end user does not have admin rights on that machine then the end user cant install or use any more applications on that machine. This way you can decided which apps the end user should get access to.

      Regards,

      Yashodhan

      • By Rhiannon Miller - 5:05 AM on June 28, 2013  

        Thanks but that doesn’t quite answer my question. If I purchase a single seat on a team licence, can I use that seat to give one user access to InDesign and Photoshop, and another user access to InCopy, all under the one licence? Only one copy of each software would be in use.

        • By Yashodhan - 9:03 AM on June 28, 2013  

          Hi Rhiannon,
          Sorry I missed that part. No you can not give parts of the offering to one person and parts of it to another.

          Thanks,

          Yashodhan

  • By Jay Dee - 12:14 PM on July 3, 2013  

    Teams is a concept that relies on the fact that you want 100GB in a cloud? This also relies on the countries internet infrastructure to be up to the task of uploading large data files. With the option of buy low cost personal local area network cloud drives that can be set up by yourself not to mention personal hard drive space its a little redundant. Not to mention paying subscription for a product where you don’t get to keep the software if your subscription ends is kinda a cheat!

  • By Michael - 8:10 PM on July 14, 2013  

    The licensing is a little confusing. On the one had you can install on a primary and backup machine but on the other you have to buy a seat for every user. Which is correct? Alsohow is licensing managed, this is not really explained in this post. Does a central admin person need to logon to a web console and assign/unassign licenses? With a lot of users this would be time consuming.

    What is really needed is some sort of concurrent licensing plan with a licensing server is anything like this in the pipeline?

    is there a document somewhere that I can look at explaining exactly how licensing works?

    • By Thuy - 10:58 AM on August 28, 2013  

      Hello Michael,
      Our EULA contains detailed licensing information you are looking for. http://www.adobe.com/products/eulas/ Essentially, for a team membership, the admin would only need to assign a user to a seat via the admin console located on http://www.creativecloud.com. The user would them be able to download and install the software (or the admin could perform a package install) on the primary and/or secondary machine. The user should not user the product simultaneously on the secondary machine.
      Regards,
      Thuy

  • By Michael - 8:41 PM on July 14, 2013  

    This site also has some interesting information
    http://blog.micromail.com/2012/12/12/adobe-vip-creative-cloud-for-teams/
    It says ” …the agreement administrator has full visibility over who is using the subscription and can re-assign an existing subscription to another user (allowed twice per sub per pear).”
    I take it this means that a license can only be reassigned twice is that correct?

    • By Thuy - 10:18 AM on August 28, 2013  

      Hello Michael,
      Team accounts are not limited to being re-assigned 2 times per year. You can reassign seats per your organization’s needs.
      Regards,
      Thuy

  • By Holly - 8:30 PM on July 15, 2013  

    I have 5 licenses for my team. I need to also purchase an individual license for another team member but only for Illustrator and an individual license for another team member for only Acrobat. Can I do this and keep it all in the team setting?
    Also – I just purchased it tonight and am considering cancelling it due to realizing the only benefit is the cloud storage and 2 support calls – both of which I will never use. Is there a penalty to cancelling after only one day?

    • By Thuy - 10:16 AM on August 28, 2013  

      Hello Holly,
      We are currently only offering single apps for teams (including Illustrators) through channel partners. Creative Cloud for teams complete memberships are available directly through http://www.creativecloud.com and through channel partners. We also have a 30 day return policy.
      Regards,
      Thuy

  • By Randall - 4:42 PM on July 16, 2013  

    Lol @ 100gb storage plus 2 (count ‘em, TWO!) expert service calls per user per year. Wouldnt most ‘teams’ already have a file sharing infrastructure and have WAY more storage readily at their disposal? And honestly, 2 service calls is nothing. We ran our versions of creative suite FOREEEEVER without needing an “expert,” what makes you think your advise is so indispensible now? Did you guys really decide to pitch that as a selling point to people who run teams who know better?

    This is a joke. Two years of paying for Creative Cloud and i’d have paid off the last CS Production offering and it’d be mine to keep forever. I could buy each team member their own copy and we’d be good for 3 years unless you come up with something groundbreaking, which honestly you havent the last few CS releases. Boo hiss boo…