Adobe Creative Cloud

December 2, 2010 /Region of Interest /

fix for crash in After Effects CS5 and Premiere Pro CS5 when Joesoft Hear audio enhancer installed

UPDATE: We just heard from Joesoft that the 1.0.5 version of Hear is available, having emerged from beta testing.

After Effects CS5 and Premiere Pro CS5 both can crash due to a conflict with the Joesoft Hear audio enhancer.

We’ve just gotten confirmation from Joesoft that they’ve released a beta version of Hear that doesn’t conflict with After Effects CS5 and Premiere Pro CS5. We’re recommending that our customers who also use Hear install the 1.0.5b2 (build 490) beta version of Hear.

Let us know on this forum thread (not in the comments on this blog post) whether this solution works for you. We on the After Effects and Premiere Pro teams will monitor that thread for feedback, and we’ll make sure that the folks at Joesoft get the information that they need, too.

When reporting back, be sure to let us know whether you’ve installed the Premiere Pro CS5 (5.0.2) update and After Effects CS5 (10.0.1) update.

Region of Interest