We look at how designing a robotic arm used in neurosurgery came down to UX 101, and how one hospital has doctors and designers working together to enhance the patient experience.
XD Behind the Design
Every year, millions of cats and dogs enter pet shelters in the United States, many of which don’t make it out alive. It’s a sad reality, but it’s also a motivating factor for UX designers like Stephanie Lee who see UX as a powerful tool for helping animals get out of shelters and into their forever homes.
Michael-Owen Liston is a designer with a diverse background, having worked as a musician and in social services prior to his career in interaction design and UX. While completing his masters of interaction design at the Copenhagen Institute of Interaction Design, Liston became interested in the potential of using chatbots to help people who are underserved.
The AFC (formerly the Actors’ Fund of Canada) provides emergency financial assistance to entertainment industry professionals in need. The AFC had been using an ever-expanding version of an application form since around 2000, and over time had become cluttered and unwieldy.
Together with business partner Jeff Leitner, Jason Ulaszek founded UX for Good, a not-for-profit organization that runs design challenges to solve social problems. In 2014, UX for Good was approached by the Kigali Genocide Memorial in Rwanda. The Memorial was facing a critical problem, and UX for Good set out to use design to solve it.
We chat with digital anthropologist and user experience researcher Pamela Pavliscak, founder of Change Sciences. She explores the emotional relationship we have with technology and the impacts it can have on our well-being.