Adobe Systems Incorporated

Update on Creative Cloud Connection and file sync preview

Just about 6 months ago, we released a preview of Creative Cloud Connection, a utility that keeps the work you’ve created in our touch apps or uploaded to the web site in sync with the files on your desktop. In that time, many of you have brought our file sync into your workflow, and we appreciate the help with fine tuning how our service performs.

Next month, we will launch the fully integrated version of our new Creative Cloud desktop application. As part of that transition, we are updating the server APIs and code that manages file sync. We had initially planned to take the preview offline next week for these updates, but some updates this week have caused instability in the service. We sincerely apologize for the inconvenience this may have caused you.

Preparing for Release

To facilitate the transition from the preview, we are suspending the file sync desktop preview for the next couple of weeks while we finalize the updates for the initial full release.  This does not affect mobile applications which use file sync.

You can, of course, continue to access and work with your files on your local system as well as via the Creative Cloud website. However, changes to local files will not be automatically synced to the Creative Cloud while the file sync preview is offline. You can continue to manually upload and download files to and from the Creative Cloud website.

As always, you can view the real-time status of Creative Cloud services at:

http://status.creativecloud.com/

What’s Coming

We are excited to be launching the new Adobe Creative Cloud desktop application soon. If you would like a preview of all the new capabilities, watch the Adobe MAX keynote from earlier in the month.

Thanks again for using Creative Cloud. If you have any questions or comments, please post them in our forums, where we are continuing the conversation.

Update : June 17th : We are continuing to work on file sync functionality, stability and performance in preparation for its release, which we anticipate in the coming weeks. Once File Sync is released, it will be made available via the new Creative Cloud desktop app, which was released today, and can be downloaded and installed from your Creative Cloud account at creative.adobe.com.

Thanks,
The Creative Cloud Team