Archive for October, 2009

October 24, 2009

CS4 and Windows 7

Windows 7 is here …….. finally


For the most part Windows7 ( I suggest the 64 bit version) is working excellent with our CS4 apps. We will continue to monitor the various forums and see if any issues arise due to Win7.

At this point,  Encore CS4 has 3 known issues.

The key issue involves the Roxio pxhelp driver that Windows 7 replaces (this may get fixed in a future Win7 update). The other 2 issues involve building and burning projects and having the computer go to sleep in the process.


The fixes are easy. See below.

#1. Transcoding pauses when the system goes into Sleep mode in Encore CS4 (Windows 7)


When you attempt to transcode a project in Encore CS4 in Windows 7, and the system goes into Sleep mode, transcoding pauses.


 Disable the Sleep function when you have a project that requires unattended transcoding.

To disable Sleep mode, do the following:

Go to Control Panel
Click on System and Security
Click on Power option
Click on “Change plan settings” in the “Power saver” option
Set the “Turn off the display” value to “Never”
Set the “Put the computer to sleep” value to “Never”

#2 Encore CS4 crashes if the system goes into Sleep mode while you are building a project (Windows 7)


 When you attempt to build a project in Encore CS4 in Windows 7, and the system enters Sleep mode, the application crashes or becomes unresponsive.


Disable Sleep mode if you need to Build a project while the system is unattended. (see steps to turn off sleep above)

#3 System crashes when Blu-ray is selected as the format in the Build panel in Encore CS4 (Windows 7)


 When you select Blu-ray as the format in the Build panel in Adobe Encore CS4 in Windows 7, the operating system becomes unresponsive and crashes.


 Windows 7 installs an outdated version of the Roxio pxhelp driver, which causes a crash when Blu-ray format is selected in Encore CS4.


Install an updated version of the pxhelp driver from Roxio. The updated driver is available here:


Installing and using Windows 7 with Adobe apps




  • Versions of Adobe products tested with Windows 7
  • Upgrading from previous versions of Windows to Windows 7
  • Windows 7 clean install/upgrade matrix
  • Installing Adobe applications after installing Windows 7
  • Trial Versions of Adobe applications

Technical issues with Adobe applications and Windows 7

12:21 AM Permalink
October 21, 2009

It’s Official: The future of Adobe video is 64 bit !


Today we took a major leap forward in our future development of Premiere Pro and AfterEffects. We announced that we would no longer support 32 bit OSes in future releases of Premiere Pro and After Effects. As many of you know, we are not new to the 64 bit arena, Photoshop CS4 is already native 64 bit on Windows and we have been running the last 3 versions of Premiere Pro and After Effects on 64 bit OSes.

Both Premiere Pro CS4 and AfterEffects CS4 already give you one of the best parts of 64 bit and that’s better memory addressing. Both Premiere Pro and After Effects CS4 have been optimized and architected for 64 bit and perform much better today than running XP32 or Vista32 or even the new Win7 32. You can look forward to seeing at least 50% better performance when running a 64 bit OS.Some people are even quoting 200% better performance!


For PremierePro"Next", we are moving to new GPU + CPU model which allows us to scale and divide the workload more efficiently between multiple CPU Cores and GPU Cores. It uses the new nVidia CUDA technology and is designed to work with nVidia cards such as the Geforce 285 and FX4800/5800 series.

Why mention this now ?

We want to give our users plenty of time to upgrade their systems to 64 bit and to get ready for the changes that are quickly coming. Both Apple and Microsoft have released 2 excellent 64 bit OSes in 2009. Mac users already know how great the Mac OS is and Windows users can look forward to seeing Windows7 64 in action.They can also finally look forward to using all of that RAM they purchased.

Anyone looking to buy new hardware might want to know what the requirements will be to run CS"Next" and how make great use of their CS4 investment today. I am recommending Multiple Cores, 8GB RAM or more, one of the nVidia cards mentioned above, and either Win7 64 or OSX 10.6. Again, CS4 runs excellent on this config as well.

The big change will come with true 64 bit performance built for a 64 bit OS like Windows7 64 and OSX Snow Leopard 10.6. Once you drop the legacy support for 32 bit operations you open the gates for better performance and a better over all experience.

When ?

The 64 bit versions are still many many months away – but we need you thinking about your "next" step.This was a tough decision but a necessary one. We are hard at work in the labs on this new 64 bit project. Much of the major 64 bit work is already done for Premiere and After Effects and we are beginning to see the benefits of our work. The early performance tests are truly amazing.

Do yourself a favor and take that major leap forward and upgrade to 64 bit now.

Look for a new video featuring Premiere Pro the 4.2 update. I’ll be posting a new article and video link here in the next few weeks. Support for AVC-Intra import, FCP 7 Import, and more…


Here’s more information on 64 bit from our website:
Whitepaper: FAQ: System req pages: Product sites (look for the 64-bit feature item in the “news carousel”):

12:30 PM Permalink