Adobe Digital Dialogue

Cross-Channel Marketing

Customer experience is the single most important factor for omnichannel success

It’s no secret that we live in an omnichannel world.

Part 3 – Customer Journey Mapping Workshop

A framework & tools to run a customer experience journey mapping workshop

Part 2 – Customer Journey Mapping Framework

A framework & tools to run a customer experience journey mapping workshop.

Part 1 – The Customer Journey Mapping Approach

A framework & tools to run a customer experience journey mapping workshop

Get your message to your customers across channels

Marketing campaigns can no longer target a single channel. Your customers typically reside across several channel areas so that’s where you need to be.

January 15, 2014 / Cross-Channel Marketing /

Adobe Campaign joins forces with Adobe Experience Manager to give great customer experience and drive customer loyalty

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