Posts in Category "Customer Success"

Sky UK Gives Millions of Customers a Personal Touch

From messaging friends on their mobiles to watching their favorite television dramas, millions of customers across the United Kingdom, Austria, and Italy turn to Sky UK for entertainment and telecommunications. In a competitive market, the company aims to increase market … Read more

DER Touristik Personalizes Customer Journeys for Travelers

DER Touristik Group is the third largest European travel company, operating a network of travel organizations that send 7.1 million guests on fantastic vacations every year. The company works with a wide range of travelers from students to families to … Read more

Virgin Holidays Tailors Travel Communications

Virgin Holidays is one of the top holiday companies in the United Kingdom, known for the “magic touches” that it brings to its customers. But in recent years, the travel industry has seen significant changes. With so much more information … Read more

Airbus Helps Airline Clients Boost Bookings

Airbus is a worldwide leader in the aerospace sector, leading markets as a manufacturer of commercial aircraft, helicopters, space, and defense craft. With fierce competition in the transportation industry from both incumbents and newcomers, Airbus knew that it had to … Read more

Dixons Carphone Drives Strong Supplier Relationships

Dixons Carphone, one of Europe’s leading specialty retailers of technology and services, understands the value of strong communications. The company helps millions of customers connect with the world at home, work, or on the move through its reliable technology and … Read more

RS Components: Understanding Buyers in 32 Markets

The B2C sales process is relatively straightforward for companies, as the entire sales cycle is typically completed by a single person. But for B2B sales, the sales cycle can get complicated with multiple people from different roles in the same … Read more

Personalizing 31 Million Customer Experiences

Many companies aim to provide personalized digital experiences to their customers, but what does this mean? Some companies view personalization as welcoming a customer by name or using geolocation to know exactly where the customer is standing. For Will Harmer, … Read more

Adobe Primetime Q&A with Andy Bell, Chief Engineer of Channel 4

As browser vendors demand changes to video player formats, broadcasters across Europe are having to make the switch over from legacy systems over to HTML5-EME. Adobe Primetime is well positioned to solve this challenge, offering an end-to-end solution ideal for … Read more

Adobe Advertising Cloud Q&A with Simon Peel, Global Media Director at Adidas

Q1) Why did Adidas select TubeMogul (now Adobe Advertising Cloud) to be its DSP of choice?   A1) Adidas has been working towards a holistic ad tech framework for a few years now. Setting up our own DSP partnerships was … Read more

Eurobet: A Winning Strategy

Games of chance are a fast-growing global industry, and the stakes keep going up as new companies try to cash in. That means veteran gambling companies like Eurobet Italia are turning to digital marketing technology to guard and grow market … Read more