Posts tagged "analytics"

Live from Adobe Summit 2015: The three success factors to achieve digital sales excellence

Lessons from Merz Phar­ma­ceu­ti­cals on how to deliv­er valu­able ser­vices for a dig­i­tal-first cus­tomer. Read more

Mobile Shines Through in Holiday Predictions Report

To put the find­ings of the Adobe Dig­i­tal Index Hol­i­day Report into two words? Mobile growth Putting them into a few more words than that? The future of the mar­ket­place is rapid­ly mobi­liz­ing. When you think of your cus­tomer inter­ac­tions, … Read more

Using Net Promoter Score to help improve customer experience

Com­pa­nies are con­tin­u­al­ly look­ing for ways to improve the cus­tomer expe­ri­ence they pro­vide and to put their cus­tomers at the heart of every­thing they do. A pop­u­lar strat­e­gy to help achieve this is to lis­ten to the Voice of the … Read more