Digital Transformation

“Every­one is hav­ing to rethink how they oper­ate, includ­ing us at Adobe,” Narayen said. He talked about COVID-19 and some of the ways Adobe has respond­ed.

A l’occasion du tout pre­mier Adobe Sum­mit entière­ment en ligne, l’introduction de notre CEO Shan­tanu Narayen est une sai­sis­sante pho­togra­phie de la sit­u­a­tion excep­tion­nelle que nous vivons actuelle­ment.

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Adobe Expe­ri­ence Man­ag­er as a cloud ser­vice offre une agilité à grande échelle per­me­t­tant d’organiser des expéri­ences d’exception, des inter­ac­tions et des acti­va­tions oppor­tunes, au moment où le client en a le plus besoin.

Find out more about the ground-break­ing launch of Adobe Expe­ri­ence Man­ag­er as a Cloud Ser­vice and how it can trans­form your brand’s cus­tomer expe­ri­ence.

Find out more from Amadeus about deliv­er­ing per­son­alised, con­tent-led expe­ri­ences.

Hear about llycaffè‘s aims for its dig­i­tal trans­for­ma­tion.

See how a dig­i­tal trans­for­ma­tion jour­ney has tak­en Three from tel­co oper­a­tor to expe­ri­ence com­pa­ny.

Adobe will help Soft­ware AG realise its dig­i­tal trans­for­ma­tion ambi­tions by pro­vid­ing a sin­gle view of the cus­tomer.

Delight­ing cus­tomers with per­son­alised expe­ri­ences.

Cus­tomers val­ue expe­ri­ences and dig­i­tal trans­for­ma­tion is what allows busi­ness­es to use their data, update their process­es, and ulti­mate­ly pro­vide cus­tomer expe­ri­ences that inspire loy­al­ty.

Telenor Swe­den dou­bles dig­i­tal sales and achieves a 5X increase in cross-sell­ing and upselling by deliv­er­ing more per­son­alised, data-dri­ven cus­tomer expe­ri­ences using Adobe Expe­ri­ence Cloud solu­tions.

Infor­ma­tio­nen gezielt zu sam­meln, ist die eine Sache. Sie plan­los anzuhäufen, ist eine andere Geschichte. Mit DSGVO viel der Groschen: Fir­men müssen sich mit der gehort­eten Masse an Kun­den­dat­en auseinan­der­set­zen und sie sin­nvoll ver­wal­ten.

Nach 5 span­nen­den Twit­ter Take-Overn war es soweit: Unsere Experten für Data, Pro­gram­mat­ic, KI, CX und Com­merce sind virtuell aufeinan­der getrof­fen und haben live disku­tiert, warum jet­zt “Time to act” ist.