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Adaptation Mentality: What is it, and How it Will Affect the Retail Customer Experience Over the Festive Period and Beyond

What­ev­er new skill or tal­ent you decid­ed to explore dur­ing the past 10 months, odds are that you’ve pur­chased some­thing to help you improve your hobby…

Customer Experience

Adobe & YouGov Reveal How COVID-19 Transformed UK Businesses

Hav­ing now gone through a lock­down, re-open­ing and now a return to lock­down, com­pa­nies are well-posi­tioned to look back on their ini­tial response, under­stand the pandemic’s broad­er impact on their oper­a­tions and cus­tomer rela­tion­ships, and decide whether the changes they made will become permanent.

Customer Experience

Mit digitalen Versandlösungen die Kundenbindung stärken

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Customer Experience

Pourquoi la livraison est votre superpouvoir digital

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Customer Experience

Vier bittere Wahrheiten, die Einzelhandelsmarken bei ihrer strategischen Planung für 2021 nach der Coronakrise berücksichtigen müssen

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Adobe Commerce Cloud

L’après COVID-19 : quatre réalités à prendre en compte par le retail dans le cadre de la planification stratégique pour 2021

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Adobe Commerce Cloud

Three Retail Truths to Help Your Business Get Ahead on Amazon Prime Day

With Ama­zon Prime Day sched­uled for this week there is a new wrin­kle for brands to con­tend with – an ear­li­er start to the hol­i­day shop­ping season. 

Adobe Commerce Cloud

Four Ways Retailers Can Prepare for the World’s First Digital Christmas

The fes­tive sea­son has always been a make-or-break peri­od for retail­ers, but this year the stakes are high­er than ever. Their suc­cess will come down to four key factors.

Adobe Commerce Cloud

Why Delivery is Your Digital Superpower

Deliv­ery is now about more than get­ting a pur­chase to a cus­tomer. Deliv­ery is a pur­chase and it often mat­ters more to the cus­tomer than the price of the item they’re buying.

Customer Experience

In the Rush to Digital Commerce, Let’s Not Lose Sight of Traditional Retail’s Best Bits

Per­haps retail’s future lies between local and dig­i­tal. More mixed use in town cen­tres and com­bin­ing inde­pen­dent shops with hous­ing could bring much-need­ed life to the high street.

Adobe Commerce Cloud

Four Hard Truths for Retail Brands to Consider During Their 2021 Strategic Planning, Post COVID-19

With six years of dig­i­tal growth crammed into mere months, retail brands have learned some harsh lessons about the nature of their online operations. 

Adobe Commerce Cloud

Four Things British Shoppers Are Telling Us About the Future of Digital Commerce as Lockdown Eases

As a sem­blance of nor­mal­i­ty returns to the British shop­ping scene, the insights we’ve uncov­ered reveal much about the short­com­ings and oppor­tu­ni­ties that have sur­faced dur­ing this incon­ceiv­able peri­od of our lives…

Adobe Commerce Cloud

UK Online Commerce Remains High Despite Small Contraction in June

Fol­low­ing an ear­ly surge, online pur­chas­es slowed in June for the first time in months, accord­ing to UK fig­ures from Adobe’s Dig­i­tal Econ­o­my Index.

Adobe Commerce Cloud

Warum Marken nach COVID-19 nicht zu alten Verhaltensweisen zurückkehren sollten

Ein Überblick, wie Unternehmen angesichts der COVID-19 Krise reagiert haben und welche Schlüsse sich darauf für die Zukun­ft ableit­en lassen.

Customer Experience