LiveCycle ES: Queues in the Workspace To Do view are not sorted


If you are using the To Do view in Workspace ES, you may notice that the queue list is not sorted. The queues appear in the list in the order in which tasks arrive, which can be confusing and difficult to find when you are a member of many groups and shared queues.


This issue is fixed in LiveCycle ES2 (, and later versions, where the queues are now sorted alphabetically, with the group queues appearing above the shared queues as follows:

Personal Queue 

Group QueueA

Group QueueB

Group QueueC

Group QueueD


Shared QueueA

Shared QueueB


This arrangement is the most logical behavior, since the group queues are more commonly shared and usually occur more often for one user. They also tend to change (that is, receive tasks) more often than shared queues.

Additional information

There is a patch available for LiveCycle ES, so contact Enterprise Support if you require this patch.

reference: (181421696/2544926)

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2 Responses to LiveCycle ES: Queues in the Workspace To Do view are not sorted

  1. Martyn says:

    Hi David,
    can you please elaborate on this patch for Is it simply SP3 (ie.
    Enterprise Support are taking their time in responding.


  2. dmcmahon says:

    Hi Marty,
    Yes this issue should be fixed in and

    best regards,