LiveCycle ES: com.adobe.idp.DocumentError using the UserPlus QPAC with attachments

Issue

The following error occurs at run-time when you use the UserPlus QPAC from Avoka with attachments in Adobe LiveCycle ES 8.2.1:

javax.ejb.EJBException: EJB Exception: : com.adobe.idp.DocumentError: The document pointing to the file 
"/mydomain/AdobeDocumentStorage/session_wfattach443760/6261454814295665168" has expired. Consider increasing 
the document disposal timeout.
 at com.adobe.idp.DocumentFileBackend.checkFileExistance(DocumentFileBackend.java:412)
 at com.adobe.idp.DocumentFileBackend.copy(DocumentFileBackend.java:419)
 at com.adobe.idp.Document.passivate(Document.java:1065)
 at com.adobe.idp.Document.passivate(Document.java:1012)
 at com.adobe.idp.Document.<init>(Document.java:565)
 at com.adobe.idp.Document.<init>(Document.java:621)
 at com.adobe.idp.DocumentStorage.persist(DocumentStorage.java:78)
 at com.adobe.idp.taskmanager.dsc.client.task.AttachmentInfoImpl.persistDoc(AttachmentInfoImpl.java:201)
 at com.adobe.idp.taskmanager.dsc.service.CopyAttachments.copyAttachmentsToTask(CopyAttachments.java:326)
 at com.adobe.idp.taskmanager.dsc.service.CopyAttachments.copyAttachmentsForward(CopyAttachments.java:291)
 at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.createTask(TaskManagerServiceImpl.java:465)
 at sun.reflect.GeneratedMethodAccessor1243.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:585)

Reason

Attachments are stored in the Adobe DocumentStorage directory for LiveCycle 7 and in the GDS directory for LiveCycle 8. An error occurs in LiveCycle 8 if the attachments are stored in the DocumentStorage directory, and are not available in the GDS directory.  This can occur if you have upgraded your server from LiveCycle 7 to LiveCycle ES.

Solution

Manually copy the documents from the LiveCycle 7 DocumentStorage directory to the LiveCycle ES GDS directory.

reference: (181472965)

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