LiveCycle ES: Processes in Workspace and AdminUI appearing as “null – 0.0″

Issue

After you upgrade from LiveCycle 7 to LiveCycle ES 8.2.1, some of the processes in the Admin user interface and Workspace appearing as “null – 0.0″.

Reason

Corruption in the LiveCycle ES database causes process names and versions to be listed in the Admin user interface as “null – 0.0.”.  The corruption can be caused if the database content has been modified manually, or if you are using an external (not from Adobe) purge tool on the database.

Solution

Restore the database to a valid state.

reference: (181491899)

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