Posts tagged "ALC-WKS-007-040"

LiveCycleES: ALC-WKS-007-040 error in Workspace trying to open a form

Issue

When trying to open a form in Workspace you may receive an error ALC-WKS-007-040, and the form will not be displayed.

Reasons

This error can occur in many different situations.  You should analyse the server log and see what the cause of the exception is.

Here are some examples where this error can occur:

  1. The form as specified in the render options cannot be found, or the render options are incorrect.  This situation would often be accompanied by the following errors in the log:
    • ALC-FRM-001-058: Cannot retrieve the resource from Repository Path
    • ALC-FRM-001-035: Failed to load TemplateStream for FormQuery=
    • ALC-WKS-005-028: A problem occurred in the Render Service
  2. It is using some cached version of the form, and the cached version is then deleted.  You may see the following errors in the logs in this situation:
    • EJB Exception: : com.adobe.workflow.template.document.TemplateNodeNotFoundException: Template object: A1239961657505 not found.
  3. The root cause in the exception trace is: com.adobe.idp.taskmanager.dsc.client.task.TaskNotFoundException: no task found for task ID = xxxx
  4. “The application has failed to start because omniDynamic411_vc8_rt.dll was not found.” error received in Windows.

Solutions

Follow the respective solutions related to the situations above:

  1. Verify your render options in the xfaform variable.  Use the parameters as specified in the online help:
  2. Upload the form again to the Resources view in Workbench, or create a new folder, and change the xfaform variable to reference the new form location.
  3. This error can occur in numerous situations following a migration from LC7 to ES.  Solutions can be found under:
  4. Refer to solution in:

Additional Information

If you are upgrading a LC7 process which contains a User QPAC, to ES, there are some manual steps you should follow to be able to make the process work in ES.

You will need to change the lc7form variable to an xfaform variable, remove the init-form, configure endpoints and so on.  You can find a detailed guide to this process under:

http://livedocs.adobe.com/livecycle/8.2/wb_help/000397.html

reference: (180890414)

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LiveCycleES: “The application has failed to start because omniDynamic403_rt.dll was not found”

Issue

When you are attempting to perform a render operation in LiveCycle ES, you may receive the following error in Windows itself:

The application has failed to start because omniDynamic403_rt.dll was not found.
Re-installing the application may fix the problem.

You should then check the server log for any exceptions. You may see the following exception:

Service XMLFormService: Starting native process with command line
"D:\bea\user_projects\domains\lc_domain\null\adobe\lc_server\XMLFormService\bin\XMLForm.exe"
-MyPath D:\bea\user_projects\domains\lc_domain\null\adobe\lc_server\XMLFormService................
BMC024: Service XMLFormService: Process ProcessResource(name=XMLForm.exe,pid=0) terminated abnormally with error code {3}

This could also be accompanied with an ALC-WKS-007-040 error in workspace if you are attempting to render into the browser. You may also see another error code in the server log ALC-FRM-001-004, which indicates a problem with the XMLFormService, of FontManager service. You can check that both of these services are running in the admin console for LiveCycle.

Reason

The underlying cause of this is that the XMLFormService could not be found. This is due to the “null” entry in the path to the XMLFormService as seen in the exception above. This actually creates a “null” directory on your server’s file system, and will populate it with the native files. However at runtime it cannot interpret this “null” in the path, and so reports that it cannot find the XMLFormService.

Solution

You will have to modify your weblogic startup script to set the adobeidp.RootDirectory property.
1. stop your weblogic server and any admin server that might be running
2. find the setDomainEnv.cmd or setDomainEnv.sh script and search for JAVA_OPTIONS (this is usually at the end of the file)
3. you will need to add the following argument to the JAVA_OPTIONS:
-Dadobeidp.RootDirectory=<path to LiveCycle Domain>  (e.g. D:\bea\user_projects\domains\lc_domain)
4. save the file
5. restart your weblogic server

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LiveCycle: TaskNotFoundException: no task found for task ID=2850

Issue

After you upgrade an LC7 installation to LC ES 8.2.1 SP1 and use the Process Upgrade Tool, you may receive the following error accessing a form:

An error occurred trying to create the form. ALC-WKS-007-040



The server log file includes the following exception:

ALC-WKS-005-028: A problem occurred in the Render Service. Please review the render orchestration for this process.
 at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:384)
 at com.adobe.workspace.tasks.TaskActions.render(TaskActions.java:714)
 at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Ljava.lang.Object;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
 at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;
...
Root cause: com.adobe.idp.taskmanager.dsc.client.task.TaskNotFoundException:
no task found for task ID = 2850
 at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.renderForm(TaskManagerServiceImpl.java:3705)
 at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Unknown Source)
 at java.lang.reflect.Method.invoke(Unknown Source)
 at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
 at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
 at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
 at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
...
 at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
 at com.adobe.idp.taskmanager.dsc.client.TypedTaskManagerService.invokeWithRetry(TypedTaskManagerService.java:102)
 at com.adobe.idp.taskmanager.dsc.client.TypedTaskManagerService.callRenderService(TypedTaskManagerService.java:1324)
 at com.adobe.workspace.tasks.TaskActions.render(TaskActions.java:680)


Reason

The main cause for the exception is:

Root cause: com.adobe.idp.taskmanager.dsc.client.task.TaskNotFoundException: 
no task found for task ID=2850



This error can occur in 3 situations:

  1. The lc7form variables were not converted to xfaform variables after upgrading the process.
  2. The User component is the version compatible with LC7 and not compatible with LC ES.
  3. There is a problem with the taskid in the dB.

Solution

  1. Convert the lc7form variables to xfaform variables manually using the information in the Workbench Help:
  2. Get the updated User component, which is compatible with LC ES and deploy it under the LC7.x Components view. This component is usually deployed for you during the ES installation process. However, if the installation did not have access to your LC7 installation, then you can do it manually. You can find the updated LC7inES components under LIVECYCLE_HOME/configurationManager/upgrade.
  3. Ensure you are using the latest ServicePack for LiveCycle ES.  The latest service packs contain fixes for DB issues related to this error.

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