Posts tagged "import"

LiveCycle Designer ES2: Multiple pages imported to a single Master Page causing overlap

Issue

If you are importing a multi-page PDF into LiveCycle Designer ES2 to create a form using the “…Flowable Layout > Place Content In > Master Pages” method you may notice that the content of the pages are placed in a single Master page causing overlap.

Solution

This is an issue in LiveCycle Designer ES2 and has been addressed in later versions, including Designer ES3.  If you require a quickfix for this issue in LiveCycle Designer 9 you should contact the enterprise support team.

reference: (183629724/3337453)

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LiveCycle Designer ES2: Word (version XP or onwards) could not be found on the machine

Issue

If you are using LiveCycle Designer ES2 to import Microsoft Word documents from MS Word 2010 or later, you may receive the following error

Word (version XP or onwards) could not be found on the machine

Reason

This error occurs because LC Designer ES2 does not recognise the installation folder for Microsoft Word 2010 or later versions.  LiveCycle Designer ES2 was released before these versions existed and therefore the installation folders were not known/recognised.

Solution

This issue has been fixed in LiveCycle Designer ES3 and last cumulative QuickFixes (QF) for Designer ES2.  Ensure you are using the latest QF for Designer ES2, or request the latest from your support representative.

If you require an urgent fix for this issue you can make the following change in the registry:

Note: we cannot provide support for any problems that may arise as a result of modifying the registry.  Only an experienced user or an administrator should attempt this, and a full registry backup should be performed before making changes.

1. For 32-bit Windows:

  • Create the following path in the registry:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot
  • Create a new string value named Path with value C:\Program Files\Microsoft Office\Office14\

2. For 64-bit Windows

  • Create the following path in the registry:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0\Word\InstallRoot
  • Create a new string value named Path with value C:\Program Files (x86)\Microsoft Office\Office14\

You should check the installation folder used in the Path value exists and contains WINWORD.EXE.  You will need to restart LiveCycle Designer for the changes to take effect.

Additional information

This issue is also being discussed in the forums:

http://forums.adobe.com/message/3983628

reference: (183608560/2751566)

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LiveCycle ES: NullPointerException importing a process XML into Workbench

Issue

 If you are using Workbench 8.2.1 to import a process XML, you may encounter the following error:

java.lang.NullPointerException
at com.adobe.workflow.eclipse.editors.WorkflowEditor.createPartControl(WorkflowEditor.java:610)
at org.eclipse.ui.part.MultiPageEditorPart.addPage(MultiPageEditorPart.java:183)
at org.eclipse.ui.part.MultiPageEditorPart.addPage(MultiPageEditorPart.java:153)
at com.adobe.workflow.eclipse.editors.WorkflowMultiPageEditor.createMainBranchPage(WorkflowMultiPageEditor.java:739)
at com.adobe.workflow.eclipse.editors.WorkflowMultiPageEditor.createMainBranchPage(WorkflowMultiPageEditor.java:687)
at com.adobe.workflow.eclipse.editors.WorkflowMultiPageEditor.createPages(WorkflowMultiPageEditor.java:225)
at org.eclipse.ui.part.MultiPageEditorPart.createPartControl(MultiPageEditorPart.java:276)
at org.eclipse.ui.internal.EditorReference.createPartHelper(EditorReference.java:596)

Reason

This error occurs when the process XML is corrupted, and in particular, when there are negative coordinates in the positioning of objects. Each object on a process/orchestration map has x- and y-coordinates to position it on the canvas. These coordinates must be positive values to appear on the canvas.  If any of these values are negative, then the object is positioned off the canvas and isn’t editable in Workbench.

This issue has been fixed in later versions of Workbench.

Solution

There is a patch for Workbench 8.2.1.2 that produces a better error message to show the user exactly what objects have issues in the process XML. You can then edit the process XML in a text editor and replace the negative value (for example, =”-12″) with a positive value (for example, =”12″).  This edit allows the process to be imported without errors.

reference: (181599834/2630027)

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