Posts tagged "PDF"

Acrobat: PDF Printer missing after installation on Windows 64-Bit

Issue

If you have installed Adobe Acrobat on a Windows 64-bit OS, you may notice that the Adobe PDF printer has not been installed.  During the installation you may have received an error similar to the following:

Please note that the Adobe PDF Printer functionality to create PDF files  is only available with Adobe Acrobat (paid version), and not with Adobe Reader (free version).

Solution 1

Repair the Acrobat installation using the option in the Help menu.

Solution 2

Uninstall and then re-install Acrobat on your Windows OS.

Solution 3

Manually install the PDF Printer

  • Click Start >  Control Panel > Devices and Printers
  • Select Add a printer
  • Select Add a local printer
  • Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down.  Click Next
  • Click the Have Disk… button
  • Click the Browse… button
  • Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF
  • Select AdobePDF.inf from the list if using Acrobat Pro, or AdobePDFstd.inf if using Acrobat Std, then click the OK button
  • You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
  • Name your printer, e.g. Adobe PDF
  • Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\<OS version> folders.

Additional Information

http://forums.adobe.com/message/3348729

http://acrobatusers.com/forum/pdf-creation/how-do-i-insatll-adobe-pdf-printer-windows-7-adobe-reader-9/

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Acrobat/Reader: PDF files not displaying in the browser

If you are having problems displaying PDF files in the browser using Adobe Acrobat/Reader in an enterprise environment, there are 3 things to check in your environment.

  1. Check the registry path for Acrobat or Reader
  2. Repair the HKCR\AcroExch.Document registry key
  3. Change the content-type header on the web server

If these suggestions do not help, then you can try the general suggestions outlined in this technote: http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

Disclaimer:  These procedures involve editing the Windows registry.  Adobe doesn’t provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it, or contact a qualified computer service professional to do it for you. For more information about the registry, see the Windows documentation or contact Microsoft.

1. Check the registry path for Acrobat or Reader

  1. Go to Start > Run.
  2. Type regedit and click OK.
  3. Browse to the key HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.
  4. Make sure that the (Default) value is set for the path where Acrobat or Reader is installed.
    • The default path for Reader is “C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe”.
    • The default path for Acrobat is “C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe”.

Note: If Acrobat or Reader isn’t installed in the default path, make sure that the key’s (Default) value points to the actual location.

If the above registry item doesn’t exist on the system, do the following:

  1. Go to Start > Run.
  2. Type regedit and click OK.
  3. Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.
  4. Go to Edit > New > String Value and name this key (Default).
  5. Select (Default), and then go to Edit > Modify. Type the default path (listed above) in the “Value data” for your product.
  6. Restart the computer.

2. Repair the HKCR\AcroExch.Document registry key

It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-party PDF viewer.

  1. Choose Start > Run, type regedit in the Open text field of the Run dialog box, and then click OK.
  2. Back up your current Registry file:
    1. In the Registry Editor dialog box, choose File > Export.
    2. Type a name for the file and choose the location.
    3. For Export Range, choose All.
    4. Click Save.
  3. Navigate to HKEY_CLASSES_ROOT\AcroExch.Document.
  4. Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts.
  5. Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts.
  6. Repair your Acrobat or Reader installation using one of the 2 methods below:
  • Repair using Control Panel (Windows).  Although you can repair your product installation by choosing Help > Repair [product] Installation, the Control Panel method sometimes provides better results. Close Reader or Acrobat.
      1. Click Start > Control Panel.
        • (Windows 7/Vista) Click Programs, and then click Programs and Features.
        • (Windows XP) Double-click Add or Remove Programs.
      2. In the list of programs, select Adobe Reader or Adobe Acrobat.
      3. Click Change and follow the instructions to repair the application.
      4. When the process is complete, click Finish.
  • Repair from within Reader or Acrobat.
    • (Reader) Choose Help > Repair Adobe Reader Installation.
    • (Acrobat) Choose Help > Repair Acrobat Installation.

3. Change the content-type header on the web server

If you’re a webmaster or have administrative rights to a website, configure the web server to send content-type headers of ‘application/pdf’ for PDF files. For instructions, see the documentation that came with the web server, or see article 305153 on the Microsoft website at http://support.microsoft.com/kb/305153.

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Adobe Reader: How to use Adobe Reader to fill PDF forms or type text on a PDF file

Description

If you are using Adobe Reader you will notice that you are unable to write/save content in PDF files.

Adobe Reader is a PDF reader provided free-of-charge and does not allow users to “write” content in PDF files by default. In order to make and save changes to a PDF file, you need a license for Adobe Acrobat, or LiveCycle Reader Extensions. Changes that normally require Adobe Acrobat include: entering text, saving a PDF form, and adding comments.

Suggestions

PDF authors can use either Adobe Acrobat or Reader Extensions Server to enable individual PDF files with specific privileges to allow Adobe Reader write and save content into the PDF files. If you/your organization has a license for Adobe Acrobat or Reader Extensions Server, you can apply these privileges to the PDF file before distributing it, so that users can open it in Adobe Reader to write the content.

You can use one of the following solutions to enable the PDF files:

Solution 1: Enable the Typewriter tool for Adobe Reader.

  1. Enable the Typewriter tool on the PDF.
    • With Adobe Acrobat:
      Note:You must have at least one Acrobat Professional client installed.

      1. Open the PDF in Acrobat Professional.
      2. Follow instructions depending on Acrobat version:
        • Acrobat (8 or 9): choose Tools > Typewriter > Enable typewriter tool in Adobe Reader, or Advanced > Extend Features in Adobe Reader.
        • Acrobat X: choose File > Save As >Reader Extended PDF > Enable Adding Text in Documents.
      1. Save the PDF.
    • With Reader Extensions Server:
      Note:You must have a Reader Extensions server installed in your organisation.

      1. Go to the ReaderExtensions server portal (http://[servername]:[port]/ReaderExtensions).
      2. Upload the PDF file.
      3. Apply the commenting right to the PDF.
      4. Save the resulting PDF to your computer.
  2. When you now open the same PDF in Adobe Reader, you will have a new tool available under Tools > Typewriter (Reader 8/9), or Tools > Add or Edit Text Box (Reader X).
  3. You can use this tool to type characters on top of the PDF content.

Here is a video tutorial showing how to use the Typewriter tool on a PDF: http://acrobatusers.com/tutorials/how-add-text-pdfs

Note: The typewriter tool is only available for static PDF files, not for dynamic files, as it is part of the commenting functionality. Imagine if you lay down a comment on a certain part of the PDF and then the PDF structure changes dynamically and shifts the content down a page to accomodate a new subform. The comment/typewriter text would no longer be pointing to the same position.

Solution 2: Enable the usage rights on the PDF in Acrobat.

Note: You must have at least one Acrobat Professional 8, or later, client installed.

  1. Open the PDF in Acrobat Professional.
  2. Choose Advanced > Enable Usage Rights in Adobe Reader (Acrobat 8/9), or File > Save As >Reader Extended PDF > Enable Additional Features (Acrobat X).
  3. Save the PDF.
  4. When you now open the PDF in Adobe Reader you will be able to fill the form and save the data.

Solution 3: Enable the appropriate rights on the PDF using Reader Extensions Server.

Note: You need to have a Reader Extensions Server installed in your organisation.

  1. Go to the ReaderExtensions server portal (http://[servername]:[port]/ReaderExtensions).
  2. Upload the PDF file.
  3. Select the Usage Rights you wish to apply to the PDF (you need Form Fill-In if you wish to complete the PDF form fields and save the data, or the Commenting right to use the Typewriter tool).
  4. Save the resulting PDF to your computer.
  5. Open the resulting PDF in Adobe Reader and you will be able to fill and save it.

Note: Reader Extensions server is a LiveCycle product to be deployed in an enterprise environment, and for this reason, may not be cost-effective if you only want to enable a handful of forms or PDFs.

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Acrobat/Reader: Invalid ColorSpace error opening a PDF

Issue

 When you try to view a PDF file in Adobe Reader or Acrobat, you see the following error:

“There was an error processing a page. Invalid ColorSpace.”

Try opening other PDF files in the same way and compare the results.  This problem only occurs for certain PDF files.

Reason

This error usually occurs viewing PDF files in the browser when there is a problem with the PDF file itself, particularly for PDF files generated with third-party applications or tools.  It will not prevent you from opening the file, but rather, some pages will not be visible.

Solution

If you are attempting to open the file through a browser (that is, from an Internet site), try to download the file to your local computer. Then, open it locally using Adobe Acrobat or Reader.  Check the file properties and see if a non-Adobe application was used to create the PDF file.

Here are some suggestions that have resolved the problem for other users:

  • If a non-Adobe application was used, then try using an Adobe application to generate the PDF file again.
  • If it is not possible to re-generate the PDF with an Adobe application, then try to resave it, and/or use the PDF Optimizer tool in Acrobat.  This will often fix any obvious syntax errors in the PDF.
  • If you used an Adobe application other than Acrobat to create the PDF file, ensure you have flattened all layers in the original file before creating the PDF, and check the colorspace settings you have used when exporting the PDF file.  For example, it is not valid to have a DeviceN color space with a colorant value “All”.  You can find details in the PDF Reference Manual (http://www.adobe.com/devnet/pdf/pdf_reference.html).
  • If you have uploaded the file to a website using FTP, ensure you have transferred the file in binary mode.
  • You can try to disable the “Allow Fast Web View” option in the Internet preferences in Adobe Acrobat/Reader.

reference: (182325862)

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LiveCycle ES: ALC-FDI-001-307: Processing importData operation on source document

Issue

 If you are trying to render a form in Workspace, you may encounter the following exception in the server log:

2007-08-28 16:39:16,604 INFO [com.adobe.livecycle.formdataintegration.server.FormData]
ALC-FDI-001-307: Processing importData operation on source document 182270.
2007-08-28 16:39:16,963 ERROR [com.adobe.livecycle.formdataintegration.client.ImportFormDataException]
ALC-FDI-001-305: Operation aborted: malformed PDF or data.

exception: flex.messaging.MessageException: ALC-WKS-005-028: A problem occurred in the Render Service.
Please review the render orchestration for this process.

This exception can occur especially when you have created a process, dragged an XDP form from the repository in Workbench to the variables view to create a variable.  It will automatically create an xfaForm type variable, and use the Default Render service.

Reason

The Default Render service does not render XDP forms, only PDFs.

Solution

 You must change the render properties manually for the xfaForm variable and choose another render service.

reference: (1568204)

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Acrobat/Reader: how to close a PDF automatically through Javascript

Issue

 If you are trying to close a PDF automatically using Javascript you may encounter differing behaviour depending on whether you are using Acrobat or Reader, and of course, depending on the version.

Solution

You should use the setTimeOut() method with the action defined as closeDoc().  The setTimeOut() method must be assigned to a variable in a top level object in the form, to prevent it from being garbage collected when a lower level variable goes out of scope.

In the form:ready event you should add the following script:

var discard = soUtils.closeDoc();

and then create a new Script object on the form with the following code:

function closeDoc()
{
    var str = "This document will now close."; 
    app.alert(str); 
    return app.setTimeOut('this.closeDoc();', 1);
}

Then the PDF should automatically close itself when opened in Acrobat/Reader.

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